Data, specifically given the looming Internet of Things technology ahead, will prove even more critical for retailers in 2016.
Dickey's BBQ CEO Roland Dickey Jr., discusses his three-prong approach to the guest experience and the chain's use of technology.
The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.
Many merchants have been hesitant about mobile payments, but with the EMV compliance mandate at our doorstep in the U.S., the time for business owners to put out the “open” sign for mobile payments is now.
Data is the foundation for the customer experience effort and there are various tools an enterprise can use to collect, assess and analyze data to enhance the interactive customer experience strategy.
Shoppers love convenience, but as one security expert relates, convenience should never be viewed as more important than data and transaction security.
In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing strategy. Mavrck CEO Lyle Stevens offers up expert insight.
The advancements in video surveillance over recent years have made it possible for retailers and business managers to document operations, observe customer traffic, keep a close eye on cash handling, make sure safety protocols are met, track inventory and monitor employee behavior.
There are plenty of cost-efficient mobile payment processors designed to fit the budget needs of small businesses, but ensuring sensitive data customers that your business is secure is just as important as the convenience factor mobile payments offer.
Crooks have been using a surprisingly low-tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.
Sandy Kennedy, President of RILA, calls on Congress to pass legislation that enacts a single, preemptive national data breach notification standard.
Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good security practices.
Every now and then, hackers develop a piece of malware that is so insidious, it changes the landscape of computer security. While there are many contenders for this dubious list, CodeRed, Zeus, and now Backoff are certainly worthy of inclusion.
Here are some hard lessons learned for retailers concerning data breaches.
When you think about electronic security, what comes to mind? Do you consider how vulnerable your customer credit cards are, or how easily someone can break into your on-line bank account? These are the most profitable avenues of attack that...
In the dark ages of personal computers (1980’s and 90’s), you either needed to be a computer geek or have access to one if you wanted any device to work with your computer. You had to go through a complicated driver installation process, and possibly replace system files.
Earthlink's VP of MPLS Network Solutions Greg Griffiths discusses the company's new solutions for PCI compliance and its new service level agreement.
During the Christmas holidays, families across America were anxiously awaiting the day of merriment and joy when they could rip open their presents, spend time with family, and watch football on the couch while recovering from a feast fit for a king. Computer hackers were looking forward to the holidays as well.
Congratulations! You took the time to become PCI (Payment Card Industry Data Security Standard) compliant by accurately filling out your Self-Assessment Questionnaire (SAQ) and passing all the requirements; remediating your location until you internal and external vulnerability scans passed; and...
Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space "Foretezza", with multiple counts of credit card theft. Allegedly, Mr Schrooten, who is a Dutch national, and his U.S.