Amazon faces antitrust probe from European regulators over third-party seller data

July 23, 2019

The European Commission has opened a formal antitrust probe into Amazon regarding whether its use of third-party seller data on its marketplace violates…

Getting to the data that matters can boost the customer experience

by Auria Moore — Director of Solution Strategy, Stibo Systems

Auria Moore, director of solution strategy for customer master data management at Stibo Systems, offers up insight on how retailers can best organize and…

Enhancing and securing the retail reward program

Sven Dummer, product marketing, Akamai Technologies, offers up insight on how brands and retailers can boost and secure reward programs with customer identity…

Data breach prompts 7-Eleven Japan to suspend app

July 9, 2019

7-Eleven Japan Co. temporarily shut down its mobile payment app last week following a data breach that impacted about 900 customers resulting in about $506,00…

Collective intelligence: How brands and retailers both win with data-sharing

Retailers and brands that engage in co-marketing campaigns with pooled customer data can boost customer satisfaction and success rates by creating more…

Presented by RetailCustomerExperience.com

What global consumers really, really want

June 20, 2019

Customers want a personalized and convenient consumer experience, according to a Verizon study conducted by Longitude that examined what consumers really want…

New York proposing law to protect consumers against data breaches

June 20, 2019

New York state legislators have approved a data protection bill, called the SHIELD Act, that would boost disclosure requirements and strengthen consumer…

Target cash register issue may be a $50M loss

June 18, 2019

The two-day cash register glitch at Target stores this past weekend may end up costing the retailer about $50 million in lost sales.

Why retailers need a data attitude adjustment

Shawn Myers, who leads B2C product marketing for Oracle Marketing Cloud, shares insight on how retailers can harness power rather than simply reacting to…

Stanley Security debuts managed services offering, app for security automation

June 4, 2019

Stanley Security has launched a managed services program as well as a mobile app for intelligent security automation. The MSP is part of the company's…

Mastercard offers enhanced data to Amazon Business commercial card users

April 23, 2019

Mastercard has announced an agreement to provide enhanced transaction data to large and mid-size commercial cardholders in the U.S., Germany and U.K., who use…

Rite Aid leader shares insight on its successful e-commerce strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.

Why retailers must reinforce data security to build customer trust

Sean Ventura, chief information security officer at Atmosera, explains that by locking down systems, adopting new technology and determining a plan of response…

Tips for securing SD-WAN in the retail environment

Nirav Shah, senior director, product marketing at Fortinet, explains why a SD-WAN may prove valuable to the digital transformation of the retail environment…

Business enterprises slacking on mobile security, claims study

March 11, 2019

The latest Verizon Mobile Security Index reveals that nearly half, 48 percent, of enterprises are sacrificing security in order "to get the job done."

Amazon most trusted among consumers

March 6, 2019

A SmarterHQ survey reveals consumers trust that Amazon is using their data responsibly though 79 percent believe companies know too much about them.

How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

Experiences consumers want versus data retailers need; what's ahead?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customer relationship strategies are impacted by more devices, more data, more category disrupting innovation and deeper customer relationships. Retailers need…

Hughes Network Systems now Verifone MNSP-certified

January 17, 2019

Hughes Network Systems is now a certified Verifone Managed Network Service Provider, a certification that allows the company to provide Verifone point of sale…

Redefining the consumer experience via digital identity

Linda Touch, global senior director at Equifax, explains why federated digital identity — linking a consumer's digital identity and the attributes, which are…