Denver's Empower Field at Mile High launches self-service concessions

December 6, 2019

The Denver Broncos, in conjunction with Aramark, its food and beverage provider, has unveiled concessions improvements at Empower Field at Mile High, including…

SnapPay debuts facial recognition tech

November 18, 2019

SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…

Standard Cognition buys up autonomous checkout provider DeepMagic

November 18, 2019

Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…

Walmart taps Siri voice ordering for grocery pickup, delivery

November 13, 2019

3 ways digital kiosks drive retail sales

Self-service retail solutions of all kinds are helping retailers effectively drive sales while creating a seamless and customized shopping experience for their…

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Talking With: AWS retail leader Tom Litchford on data, the cloud, retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Tom Litchford, head of worldwide business development, retail, for Amazon Web Services, provides insight on pain points for retailers striving to boost the…

Trigo raises $22M to scale checkout-free retail POS

September 17, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

3 ways to improve the retail app shopping experience

Tim de Paris, CTO at Decibel, shares three tips to improve the mobile app shopping experience.

Grabango tests checkout-free tech at Giant Eagle

July 23, 2019

Grabango has launched a pilot study at supermarket chain Giant Eagle Inc. that allows shoppers to purchase goods using its checkout-free technology that…

European grocers testing camera-based cashierless tech

July 16, 2019

Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.

Walmart tracking theft with computer surveillance tech

July 11, 2019

In a quest to reduce theft and keep a closer eye on checkout activity, Walmart Inc. is using a computer vision/surveillance technology across 1,000-plus stores.

Walmart pilots fast lane check-out system

June 19, 2019

Walmart is reportedly piloting a fast lane check-out strategy at a Canadian store.

Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Visually impaired man charged with stealing from Walmart blames self-checkout kiosk

June 18, 2019

A judge has denied a motion to dismiss charges against a visually impaired man accused of concealing products during transactions at a self-checkout kiosk at a…

A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Amazon launches another Go store in New York

June 11, 2019

Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…

ZIVELO & Freedompay Partner to Offer Fully Integrated Kiosk Solutions

World-class kiosk manufacturer ZIVELO (best known for successfully deploying tens of thousands of kiosks to some of the largest retail and fast-food chains…

San Francisco board oks ban on cashless retail

by David Jones — Editor, Networld Media Group

San Francisco is the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining services.

Consumers embracing payments via voice assistant, but wary about security

May 1, 2019

Research from Transaction Network Services Inc. indicates adoption of smart payments technology has grown substantially, but consumers have significant…