Self-Checkout News & Media
Cashierless store dealing with a few glitches
September 20, 2018
A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.
read nowDunkin' Donuts taps Amazon's Alexa for new order option
September 7, 2018
Dunkin' Donuts is getting chummy with Alexa, announcing this week that its On-the-Go Mobile Ordering is available through Amazon's cloud-based voice service.
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An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…
read nowMicrosoft building cashierless check-out tech
June 19, 2018
Microsoft is reportedly aiming to take on Amazon when it comes to cashierless retail by developing its own platform and in talks with Walmart on the initiative.
read nowTarget launches drive-up pickup service
April 23, 2018
Target is offering customers a new way to grab what they need from the retailer with its new "Drive Up" service available in Florida, Texas and throughout the…
read nowWalmart building, remodeling and tapping interactive displays
April 19, 2018
Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout…
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Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead…
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Lowe's debuts 'view in your space' AR experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The latest AR mobile app experience lets customers view items in a home or yard space during the shopping journey.
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Macy’s to introduce mobile checkout, VR furniture design experience and more
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and…
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Amazon happy with customer response to Go store but guarded about future plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While encouraged by customer response Amazon isn't ready to announce much about its plans for its innovative cashierless store. The company is making sure the…
read nowAmazon prepping 6 more Go stores, claims report
February 23, 2018
Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…
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Amazon Go disrupts, re-invents, elevates the customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…
read nowAmazon Go store now open to the public
January 22, 2018
Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…
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Is staying up with consumer acceptance of automation worth the challenges?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.
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2017 retail influencer: Amazon
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…
read nowKroger advancing self-checkout strategy
December 29, 2017
Supermarket chain Kroger is set to expand its self-checkout service to 400 stores in 2018, according to a report from the Cincinnati Business Courier.
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Black Friday: Mobile payments sputter at the physical POS
by Will Hernandez — Editor, NetWorld Media Group
Erratic support from U.S. retailers for in-store, proximity-based mobile payments likely contributed to low use among consumers as the holiday shopping season…
read nowAmazon Go stores may be close to a full 'go'
November 17, 2017
Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year…
read nowAgilysys adds 'grab n go' cafe features to self-service kiosk
October 20, 2017
Agilysys Inc., a provider of hospitality software solutions, announced enhancements to rGuest Buy, the company's self-service kiosk solution that extends…
read nowRobots, no-cash experience coming to Shake Shack NYC location
October 4, 2017
There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City.
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