Baby items vending venture debuts in Massachusetts

March 5, 2024

Shoppers at Dartmouth Mall in Dartmouth, Massachusetts, who find themselves in need of baby supplies will be able to purchase them from the Mama-mergency…

California police alert consumers of skimming device on Walmart kiosk

March 5, 2024

Police recently posted a picture of a skimming device after a Walmart employee found the device on a self-checkout kiosk at the Linda, California store near…

Ikea Amsterdam extends self checkout, adds in-store pick up

February 27, 2024

Ikea Amsterdam has introduced two vending machines to provide in-store pick-up with the ability to handle 480 orders daily, according to a press release.

Self checkout entrepreneur seeks partners for checkout-free concept

February 26, 2024

Charles Dumont, a self-checkout entrepreneur based in Cerbère, France, is seeking partners for a checkout-free technology, "I Shop Then Free To Go," according…

Self-checkout adoption on the rise, reveals NCR Voyix report

February 15, 2024

More retail enterprises are embracing self-checkout with 43% of retailers having mature systems in place and 17% expanding self-checkout deployments.

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Signifi's Michael Harrison talks with Retail Customer Experience Editor, Judy Mottl

Michael Harrison, vice president of strategic accounts and a managing partner with Signifi Solutions, spoke with Judy Mottl, editor of Retail Customer…

7-Eleven debuts vending machine store in Singapore

January 29, 2024

7-Eleven has introduced a vending machine concept store at Geylang Bahru MRT station in Singapore, according to a mothership report.

Gen Z is all about check-out free, self-scanning, self-checkout

January 26, 2024

Shopping without having to participate in the traditional cashier checkout experience is something Gen Z consumers are embracing. In fact, research reveals…

BBC: Self-checkout a failure

January 23, 2024

The BBC has joined the media chorus citing the poor performance of self checkout retail kiosks.

NCR digital consumer index: Self checkout gaining traction

January 22, 2024

Self checkout continues to gain traction with consumers, according to the first Digital Commerce Index from NCR Voyix Corp. Highlights from a press release…

Wall Street Journal arts critic joins anti-self-checkout movement

January 5, 2024

Joanne Kaufman, an arts and entertainment critic, has joined the chorus of pundits who want to see self checkouts go away at retail, according to an opinion…

Woman wanted for stealing $600 in merchandise at Target self checkout

January 2, 2024

Police in Chambersburg, Pennsylvania are looking for a woman they claim stole more than $600 worth of merchandise from a Target store while using a…

TikToker claims he was shortchanged at Zara self-checkout kiosk

January 2, 2024

A TikToker recently posted a video of himself using a self-checkout machine at a Zara Miami store and complaining that he should get a discount for having to…

Walmart self-checkout kiosks feature pay-over-time

December 21, 2023

Walmart shoppers will be able to use Affirm's pay-over-time options at self-checkout kiosks at more than 4,500 U.S. Walmart stores, according to a press…

Scheidt & Bachmann debuts self-checkout kiosk at fuel station

November 30, 2023

Scheidt & Bachmann GmbH, a Monchengladbach, Germany-based manufacturer of ticketing systems, parking solutions, EV charging stations and self-serve kiosks…

Tesco debuts scan-free checkout kiosks

November 29, 2023

Customers at the Tesco Fulham Reach Express in London will be able to walk up to a scan-free checkout kiosk and receive a list of the products they have picked…

Target testing limited self-checkout strategy

November 22, 2023

Target is running a restricted pilot of self-checkout in order to determine if the approach can help shorten customer wait times at full-service cashier lines.

The Atlantic: Retail self-checkout a failure

November 7, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming retail self checkout has largely been a failure. In an article titled…

Self-order at c-store gas pump makes for dynamic shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…