Wegmans closes out self-checkout app due to losses

September 21, 2022

Consumers cheating the self-checkout process is the prime reason supermarket chain Wegmans has shuttered its self-checkout app.

Grocery self checkout surges faster than many consumers wish

September 20, 2022

Self checkout at the grocery continues to expand due to labor shortages, and many shoppers are not happy about it, according to a report in The Wall Street…

Seattle medical cannabis dispensary installs self-service tech

September 8, 2022

The Seattle Caregivers medical marijuana dispensary has installed a cannabis vending machine from American Green billed as a self-service, age verifying…

Grocery chain to install Toshiba self-checkout solution

September 8, 2022

Grupo Exito, one of Latin America's largest grocery retailers, will deploy Toshiba Global Commerce Solutions' self-checkout solution at its Exito and Carulla…

Amazon Just Walk Out tech plays starring role in NFL stadium store

September 6, 2022

Amazon's Just Walk Out technology and Amazon One, its payment palm recognizition system, are playing a starring role in a food and beverage store in an NFL…

Hudson deploys automated retail to Birmingham airport

September 2, 2022

Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…

Al Meera taps Zippin for check-out free Middle East stores

August 30, 2022

The Al Meera Consumer Goods Company is partnering with Zippin to deploy Zippin's multimodal artificial intelligence solution in Qatar locations that have yet…

NY arena pioneers Amazon’s ‘On The Fly’ automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Guests can insert their credit cards at the entry gates. Once inside, anything they take off the shelf is automatically added to their virtual cart. They are…

QuickTrip Tulsa store boasts Amazon Just Walk Out tech

August 22, 2022

The new QuickTrip store in Tulsa, Oklahoma is the first of the convenience retailer's locations to employ Amazon's Just Walk Out technology, a checkout-free…

Copenhagen retailer taps MishiPay self-checkout kiosk

August 4, 2022

Flying Tiger Copenhagen has deployed MishiPay's self-checkout kiosk in its London Tottenham Court Road store, according to a press release. The self-service…

Smarter checkout for smarter customers

Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.

Amazon upgrades Dash Cart for select Whole Foods Market stores

July 19, 2022

Amazon has upgraded its Dash Cart, which allows customers to scan a QR code to check out and exit through a Dash Cart lane, at select Whole Foods stores…

Hudson debuts non-stop store at Nashville airport

July 6, 2022

Hudson has opened its first Southeast Hudson Nonstop location, and the store features Amazon's Just Walk Out checkout-free technology.

C-store chain installs self-checkout kiosks

June 22, 2022

Holiday Oil Co., a convenience store retailer with 67 locations in Utah, has selected Gilbarco Veeder-Root's Passport Express Lane self-checkout system to ease…

Deploying self-service channels in retail

by Brian Lannan — Vice President, Retail Experience, Avtex

Why conversational AI is the future of customer-driven self-service.

Dollar General launching self-checkout store pilot

June 9, 2022

Dollar General, as part of its Fast Track initiative, plans to launch a store pilot in which the stores will be entirely self check-out.

New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…

Consumers hungry for self-service options

May 26, 2022

A good majority of consumers, 81%, want more self-service options, yet only 15% are highly satisfied with today's tools, though brands believe 53% are very…

Amazon Go store arrives in Washington

May 23, 2022

Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.

Amazon's jump into DOOH will propel technology adoption

Retail giant Amazon plans to jump into the digital-out-of-home marketplace. Peter Bordes, from AI platform company Alfi, talks about how Amazon and other…