Coldwater Creek launches mobile site

July 11, 2010

Coldwater Creek has launched a new mobile website that supports the iPhone and Android platforms. The new mobile website is an optimized version of Coldwater…

Limelight Marketplace

by Jim Joseph — President, Lippe Taylor

If you live in NYC or plan to visit soon, you have to check out something really special. The Limelight Marketplace. For those of you who don't know The…

Apparel retailer Lilly Pulitzer goes mobile

July 8, 2010

Lilly Pulitzer has announced the launch of its first-ever mobile website, compatible with all Web-enabled mobile phones and optimized for the iPhone and…

The Aspirational Tourist

by Annamaria Turano — Executive Director, MCAworks

Remember your last out-of-town getaway?  You probably wandered into a few shops at your destination to browse, buy a few mementos, or just pass the time before…

Cold Stone Creamery debuts 'social e-gifting' program

July 6, 2010

First Data Corp. and Cold Stone Creamery announced they have teamed up to offer a new gifting application through Facebook. Starting today, loyal Cold Stone…

F.Y.E. connecting stores, products with 'playful' website

June 29, 2010

F.Y.E., a national retail chain of more than 550 stores offering a wide selection of entertainment products, including CDs, DVDs, video games and more…

New Disney Store is 'immersive, one-of-a-kind retail experience'

The Montebello store is the first of 20 newly designed locations that will open in major markets in 2010.

Eyewear retailer brings sunlight into the store

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

Toys R Us unveils prepaid shopping card as layaway alternative

June 15, 2010

Recent financial hard times have led to resurgence in the use of layaway at retail, but Toys R Us is taking the concept one step further. According to a press…

AT&T deploys info kiosk in new store

June 14, 2010

According to stltoday.com, AT&T's new 5,900-square-feet store in Brentwood, Mo., will feature a new guided selling kiosk, which includes a rate-plan…

Why Your Best Managers Have To Drink

by Bob Phibbs — CEO, The Retail Doctor

Driver personalities are the natural leaders.  When they are second-guessed, their motives and methods questioned and they are not allowed to shine, or made to…

The Hershey Experience lets shoppers create their own candy bar

June 10, 2010

The Hershey Co. and Hershey's Chocolate World attraction have announced the grand opening of their newest experience, Hershey's Create Your Own Candy Bar, an…

Jewelry retailer adds sparkle to merchandise with LEDs

June 8, 2010

What makes a piece of jewelry stand out from others doesn't just have to do with the four C's (cut, color, clarity and carat). Sometimes it has everything to…

Digital signage comes to the country store

by Christopher Hall — writer, self

Digital signage usually brings to mind Times Square, not the town square, but it looks like it's headed that way too.

Skincare retailer builds mobile e-commerce site with MarketLive

May 24, 2010

MarketLive, Inc., an e-commerce software and service provider for midsized specialty retailers, has announced that Perricone MD Cosmeceuticals, a leader in…

Retail Review: Total Wine & More

For fans of potent potables, a mind-blowing experience awaits within an old Circuit City location.

Specialty outdoor retailer Rock/Creek revamping online presence

May 17, 2010

ATG, a provider of cross-channel commerce solutions, has announced that Rock/Creek, a specialty retailer serving outdoor enthusiasts, plans to replace its…

Let's Call Customer Service Counters What They Are: Damage Control

by Bob Phibbs — CEO, The Retail Doctor

Customer service to me happens prior to the sale. Damage control is what happens after. Frequently it is run by people dis-empowered to do anything but cut…

Build-A-Bear founder on the importance of listening

Maxine Clark demonstrates how to build brand loyalty by seeking feedback from customers.

Play N Trade franchisee uses social media for store launch

April 25, 2010

Play N Trade Franchise Inc., the fastest growing video game franchise worldwide, announced in a press release a new store opening in Chicago’s Six Corners…