Retail - Specialty Stores News & Media
Selling the seductiveness of luxury in-store
Why the in-store experience is crucial for creating loyalty to artisanal products.
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Best Retail in Romania...Hard Rock?
by Mike Wittenstein — Customer Experience and Service Designer, Storyminers
Great brands don't just deliver a great experience. They deliver a great experience everywhere!
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Going "Beyond" Customer's Expectations
by Annamaria Turano — Executive Director, MCAworks
On New York's east side, there’s a store with exceptional customer service. It's not on Madison Avenue. It's not on 5th Avenue. It starts with a “B” but it’s…
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Lego deploys augmented reality kiosks in stores
April 19, 2010
International toy manufacturer Lego has deployed Lego Digital Box augmented reality kiosks at its stores worldwide. TechChee.com reports that the kiosk blends…
read nowBudget Blinds picks ServiceTycoon to improve customer service
April 15, 2010
More than 160 owners of Budget Blinds, the fast-growing blinds franchise, have selected ClickSoftware’s ServiceTycoon at the recent Budget Blinds National…
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Owner-operator DVD-rental kiosks filling coverage gaps left by big deployers
by Matt Cunningham — Editor, NetWorld Alliance
Nimble business model can exploit niche markets untouched by redbox and Blockbuster Express.
read nowRitz Camera developing online video gallery
April 11, 2010
DigitalPost Interactive has announced a contract with privately held Ritz Camera & Image Inc., America's premier imaging retail destination, to develop an…
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Making Retail Work: What To Say Before They Go Out The Door
by Bob Phibbs — CEO, The Retail Doctor
Giving thought to what employees should say as customers leave is something most of us never consider when trying to build sales. I'm reminded of my first…
read nowSwarovski debuting new concept store
April 8, 2010
Swarovski, a leading designer and producer of fashion jewelry, will soon feature its new retail design concept at two locations in Times Square and Penn Plaza…
read nowMolton Brown selects ATG to power cross-channel luxury experience
March 30, 2010
ATG, provider of commerce solutions, has announced that luxury retailer Molton Brown will deploy ATG Commerce to increase online sales and create an integrated…
read nowCallison design wins America's Coolest Store contest
March 25, 2010
Upscale jewelry store London Jewelers was awarded first place in INSTORE Magazine’s annual “America’s Coolest Store” contest. The award honors design…
read nowBlockbuster gets a better deal with Warner Bros.
March 23, 2010
According to Ars Technica, Warner Bros., the same movie studio that has recently announced deals with Netflix and Redbox to delay the DVD release of its titles…
read nowBrightstar launches services suite for wireless retailers
March 22, 2010
Brightstar Corp., a global services company providing supply chain solutions and value-added distribution to the wireless industry, has launched a new…
read nowLuxury Institute names the best luxury brands
March 22, 2010
The objective and independent New York City-based Luxury Institute reported today the results of its "Best of the Best" luxury brands in the United…
read nowThe Body Shop deploying automated retail shops
March 14, 2010
ZoomSystems, a supplier of automated retail solutions, has announced a partnership with The Body Shop, the world's second largest cosmetic franchise, to bring…
read nowInterbrand Design Forum ranks most valuable U.S. retail brands
March 10, 2010
Retail brand consultants Interbrand Design Forum today released the Most Valuable U.S. Retail Brands report, the second ranking of the top 50 retail brands.
read nowRetail Customer Experience: Change or Die
by Bob Phibbs — CEO, The Retail Doctor
To compete in 2010 you've got to ask the hard questions and then find the answers. Generations of Americans have owned their own jewelry store and generations…
read nowIn-flight retail facing turbulence
March 4, 2010
On paper, it's a brilliant idea – take real-time retailing to the skies, arming flight attendants with card-swipe terminals so travelers don't have to wait…
read nowOpinion: 'Just say no' to discounting
March 2, 2010
Luxury retail took a heavy hit from the recession, and many retailers responded almost reflexively with quick and deep price cuts. The jewelry segment relied…
read nowSwedish retail giant relaunches its e-commerce site
March 1, 2010
TrueAction, a GSI Commerce company, has announced in a news release the expansion of its portfolio into international markets with the redesign and launch of…
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