Discounters snag upscale customers, but do they build loyalty?

Newly frugal shoppers may love the savings at discount stores, but they're not loving the experience.

PRN, Retail Entertainment Design announce alliance

February 25, 2009

LAS VEGAS — Premier Retail Networks Inc. (PRN), provider of digital media solutions at retail, and Retail Entertainment Design (R-E-D), an award-winning…

Research: Mobile retail apps have massive growth potential

A new survey reveals that while most online shoppers have mobile phones, only a fraction have used them while shopping.

Phone company upgrades in-store experience with interactivity, signage

February 22, 2009

JEEDDAH, Saudi Arabia — When 200 of retail's top designers, editors and vendors cast their votes for the most influential store designs of 2008, Mobily's use…

Putting your best customers to work for you

The best retailers don't just serve their customers — they put them to work, on behalf of the organization.

Jewelry.com relaunches with broader scope

February 17, 2009

National Jeweler: Jewelry.com has relaunched to feature an expanded retailer directory that covers multichannel national and regional fine-jewelry stores in…

South African retailer uses interactive tech in Store of the Near Future

February 16, 2009

JOHANNESBURG, South Africa — Shoppers frequenting The Foschini Group stores in South Africa could soon have access to the latest touchscreen technology and…

RadioShack quietly opens new concept store

February 15, 2009

The Dallas Morning News: RadioShack Corp. has quietly opened a new concept store in the Dallas area.

Independent booksellers hold tight to their niche

February 15, 2009

The Daily Herald (Chicago): They've battled the big guys, the Internet, the downward spiral of the economy. Now, in the tradition of all great drama…

Five ways retailers can use Microsoft Tag today

by James Bickers — Editor, Networld Alliance

Redmond's new mobile barcode app offers some incredible flexibility for creative marketing — and it is available and ready to use right now.

Microsoft to open own stores

February 12, 2009

Reuters: Microsoft Corp announced plans on Thursday to open its own chain of stores and hired a DreamWorks Animation executive to run them.

Callison designs 'playground store' for T-Mobile

February 11, 2009

NEW YORK — Designed to transform shopping for technology products into an approachable, personalized activity, the design for the T-Mobile Playground Store…

Retail architect: Meet the new consumer

February 10, 2009

Jeffrey Hutchison, The Huffington Post: The current financial crisis has ushered in a new retail era which spells the end of shopping as we have known it…

Wine Kiosks: Building a Better Customer Base for Wine Retailers

Wine retailers can increase customer loyalty and ROI by installing a wine kiosk that allows customers to look up information on specific inventory and print…

Globalshop 2009: The changing face of in-store marketing

by James Bickers — Editor, Networld Alliance

Next month's event will focus heavily on new trends in fixtures, screens and the store as media marketplace.

Six commandments for retailers to survive

The former executive vice president of Men's Wearhouse shares wisdom needed to make it through the coming months.

Paco Underhill: Retail therapy still alive and well

February 4, 2009

The Boston Globe: They may not be thousands of dollars in debt like the protagonist of "Confessions of a Shopaholic," which hits theaters next week, but…

Zonik brings customer interaction to the forefront of its in-store experience

February 3, 2009

Display & Design Ideas: New, experiential retail concepts never seen before in the West are finding great success in the East. One such venture is Zonik…

Ikea multichannel driving customer loyalty

February 3, 2009

Retail Bulletin: The online business of Ikea was developed as a way of generating greater loyalty among the customer base as it is this that ultimately…

Wincor World focuses on service, automated checkout

by Tracy Kitten — Editor, AMC

Wincor Nixdorf says its latest innovations are enhancing the shopping experience for both retailers and consumers.