Canadian Tire wins store design award

June 3, 2009

TORONTO — Earlier this week, Canadian Tire was awarded the Retail Council of Canada's 2009 Excellence in Retailing Award for "Retail Store Design for a Large…

Krillion adds video games to local search index

May 31, 2009

MOUNTAIN VIEW, Calif. — Krillion has added video games to its enormous local search index. Krillion's real-time product search technology, which already powers…

Is Amazon considering bricks-and-mortar?

May 26, 2009

Tech Flash: Is e-commerce giant Amazon.com getting into the brick-and-mortar retail business? The online retailer was granted a patent on Tuesday for a…

Grand & Toy connects with customers through dynamic digital signage

May 21, 2009

TORONTO — ADFLOW Networks, a leading provider of Web-hosted digital signage and interactive kiosk technology, announced today that it has provided Grand &…

Five viral marketing mistakes to avoid

There's a lot of buzz surrounding viral marketing — but retailers need to make sure to avoid these common missteps.

The financial discipline of customer experience

For the retail CFO, customer experience needs to shift from a "nice to have" to a "must have."

Secrets of high-concept retailers

Retailers such as American Girl that forge their own path thrive, despite tough times.

Altierre releases high-contrast displays for shelf-level digital signage

May 11, 2009

SAN JOSE, Calif. — Altierre Corp., a provider of digital signage and wireless dynamic pricing solutions for retailers, announced it has achieved a significant…

Avery Dennison announces mobile merchandising tool

May 10, 2009

PASADENA — Avery Dennison Corp. and Scanbuy Inc. have joined forces to produce a new mobile-merchandising solution that uses camera phone technology to enhance…

Solving the player-to-screen puzzle

How to make the right networking and connectivity choices when planning retail digital signage.

Opinion: Retailers giving lip service to customer service

Noted retail trainer and author discusses how the concept of customer service has been watered down by many retailers.

Rumor: Apple preparing download kiosks

May 6, 2009

Apple Insider: Apple has put some effort into conceptualizing a family of next-generation wireless iTunes kiosks that can be placed just about anywhere…

Sensormatic lets retailers openly, safely display high-theft items

May 5, 2009

SINGAPORE — ADT announced today a comprehensive new line of Sensormatic safers with Electronic Article Surveillance (EAS) capabilities. Also known as…

Satisfying the customer whose credit has been denied

The retail credit scene is tough, but retailers don't have to bear the brunt of rejection.

KIOSKCOM: Virgin Megastore exec to discuss self-service

May 3, 2009

Don't let the fact that Virgin is closing its U.S. Megastores fool you: the high-tech, multi-department retailer rocked when it came to providing a cohesive…

IKEA lesson: DIY creates loyalty

May 3, 2009

Tampa Bay Online: The cult of IKEA can be explained through psychology. The Swedish retailer sells mountains of build-it-yourself furniture at modest prices…

Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Toys R Us introduces grocery concept

April 29, 2009

Progressive Grocer: Toys"R"Us has introduced "R" Market, a new, dedicated shop offering a wider assortment of grocery items within select Toys"R"Us stores…

Rosetta Stone opens experiential store

April 28, 2009

ARLINGTON, Va. — Rosetta Stone Inc., a provider of technology-based language learning solutions, announced today it has opened its first retail outlet designed…

Oracle introduces Oracle Retail Data Model

April 26, 2009

REDWOOD SHORES, Calif. — To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle…