Retailers can weather economy by focusing on basics

Trusted brands and an enlarged pool of skilled workers provide leverage.

Higher-income shoppers embracing rent-to-own stores

by James Bickers — Editor, Networld Alliance

July 12, 2009

Here's a surprising consequence of the faltering economy: The rent-to-own segment is performing very well, bringing in new customers that likely would have…

Eight tips for better retail brand messaging

A New York City ad agency lays out a process to ensure retail communications reach their full potential.

New research dissects what makes a 'wow experience'

by James Bickers — Editor, Networld Alliance

July 8, 2009

A new survey from The Verde Group and the Retail Council of Canada says that most shoppers — just slightly more than 50 percent — have had a great retail…

Retailers upgrading POS, focusing on its marketing capabilities

by James Bickers — Editor, Networld Alliance

July 8, 2009

Aberdeen Group reports that 73 percent of retailers rate themselves as sub-par when it comes to keeping their POS systems up to date technologically. And…

Opinion: Retailers need to cut their SKUs

Increasingly, less is more. Here are some tips on shaving your product assortment down to a more manageable, profitable size.

REI prototype wins sustainable design award

July 5, 2009

GreenBiz: Recreational Equipment Inc. (REI) opened a new store in Round Rock, Texas, last year that tested several retail design and green building concepts.

Staples Canada to implement live agent assisted selling

July 5, 2009

CHICAGO — ClairVista announced today that Staples Canada, a 300-store division of Staples, Inc., is implementing ClairVista's Live Expert system for its Live…

Despite economy, largest retailers remain power players

June 30, 2009

WASHINGTON, D.C. — In spite of economic uncertainties, many of the nation's largest retailers held onto their coveted spots at the top of the retail ladder…

What recession? Retailers still spending on store maintenance, upgrades

June 28, 2009

Building Design & Construction: Not all is bleak on the retail construction scene. Though most retailers have scaled back their new store development plans…

IKEA installs loyalty kiosks in Belgian stores

June 17, 2009

DELFT, The Netherlands — Home furnishings retailer IKEA has deployed 18 Xen X5 customer loyalty-registration kiosks in six of its Belgian stores. The kiosks…

Red Book reveals latest version of store execution management tool

June 16, 2009

ENGLEWOOD, Colo. — Red Book Solutions today revealed the latest version of Source-2-Source, a solution focused solely on store-level task completion. Paired…

Culinary retailer spices up customer experience with Pluris

June 15, 2009

FRAMINGHAM, Mass. — Pluris Marketing, a provider of marketing solutions, has announced that Sur La Table has chosen Pluris to develop its next-generation…

Apparel retailer implements item-level RFID tool

June 14, 2009

LOS ANGELES — Checkpoint Systems Inc., supplier of shrink management and merchandise visibility solutions, today announced the successful implementation of its…

Loyalty segmentation needs to extend into the store

When front-line employees are left out of the loyalty process, points programs miss the point.

Five underutilized features of the modern POS

by James Bickers — Editor, Networld Alliance

Today's point-of-sale systems are sophisticated business tools, but many retailers are still using them as glorified cash registers.

RetailWire Discussion: Most loyal customers aren't profitable

A recent Harvard Business Journal article suggests that few customers are profitable — and of the ones that are, most are not loyal.

Three specialty stores that stand out from the pack

When times are tight, experience counts more than ever. Here are three small retailers with singular in-store experiences.

In-flight merchandising menu might bring shopping to the skies

June 4, 2009

The Denver Post: Air passengers soon could shop, reserve theater and theme-park tickets, and purchase vouchers for taxis and trains — all from their seats.

Canadian Tire wins store design award

June 3, 2009

TORONTO — Earlier this week, Canadian Tire was awarded the Retail Council of Canada's 2009 Excellence in Retailing Award for "Retail Store Design for a Large…