Maritz, Welcome Real-Time announce POS-based marketing and loyalty program

April 6, 2009

ST. LOUIS — Maritz and Welcome Real-Time have announced a partnership to launch a new loyalty solution in the United States and Canada. The offering, Maritz…

BREAKING: Blockbuster may be on its deathbed

by James Bickers — Editor, Networld Alliance

April 6, 2009

The largest chain of movie and video game rental stores in the world appears to be teetering on the brink of collapse, according to a new filing with the SEC.

What green can mean for a retailer's image

Properly leveraged, green initiatives can make customers feel better about shopping at certain stores.

Michaels, world's largest arts and crafts retailer, redesigns its in-store experience

Consumer insights key to creating prototype with smart space allocation to maximize brand and ROI.

Loyalty programs and brand loyalty

Branded goods, and stores themselves, need to find new ways to engage and connect with shoppers.

The retail power of suggestion

by James Bickers — Editor, Networld Alliance

A carefully worded farewell can often subliminally impact shoppers into coming back for more.

Kiosk turns wine shoppers into experts

A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk

Zain launches 'store of the future' in Bahrain

Wireless service provider's new flagship store is an interactive retail experience.

AT&T opens new Experience Store

March 25, 2009

JOHNSON CITY, Tennessee — AT&T announced a new way to shop for and experience an array of communications and entertainment services with the official…

Circuit City: What went wrong?

by James Bickers — Editor, Networld Alliance

As the once-great electronics retailer winds down, experts weigh in on what mistakes were made.

The psychology of color at retail

Cultural, demographic differences play crucial roles in color design for the retail environment.

Altierre unveils Retail Technology Center

March 18, 2009

SAN JOSE, Calif. — Altierre Corp., a provider of wireless dynamic pricing solutions for retailers, today unveiled a Retail Technology Center at its company…

Basket-at-once scanning technology exists, but retailers aren't biting

by James Bickers — Editor, Networld Alliance

RFID-based scanners can massively speed up checkout and cut wait times, but supply chain challenges have prevented adoption.

Opinion: 12 ways to maximize the customer during a recession

The author of Retail Business Kit for Dummies weighs in with tips on how to get more out of each customer interaction and drive repeat business.

Tough times drive retailers back to basics

The economy is prompting a number of retailers to drop their experimentation with millennial marketing.

Virgin Megastore closings mark the end of a retail era

March 15, 2009

Reuters: The planned U.S. closure of the Virgin Megastore chain by mid-June will mark the end of the British music retail invasion. HMV was the first to land…

Sears aims to be more interactive

March 12, 2009

Chicago Sun-Times: Sears' new president of home electronics, Karen Austin, wants to take advantage of Circuit City's demise by giving Sears shoppers more…

Teen retailers shut down concept stores, focus on main brand

March 12, 2009

Wall Street Journal: As recently as last year, retail concept stores were all the rage in the teen apparel business. These shops, offering the feel and prices…

Zappos urges customers to upload videos of themselves

March 11, 2009

TechCrunch: Online footware and apparel retailer Zappos.com is partnering with video hosting and sharing platform Magnify.net to launch a "BoxBreak" campaign…

Queue management targets the last stage of the purchasing process

Discipline blends design, engineering and technology to maximize efficiency and reduce walk-aways.