Building the perfect survey

Best-practices for crafting a survey that customers will complete.

Understanding the female shopping psyche

July 1, 2008

Belfast Telegraph (U.K.): Dr. Karise Hutchinson, who teaches human resources at the University of Ulster, writes in the Belfast Telegraph of the difficulty…

New kiosk prints, glues and binds books on demand

June 29, 2008

BlogCritics: Imagine going into a bookstore and buying a book out of a machine. It would be like looking through a jukebox or an ATM where you would browse for…

Study: Customers won't tolerate waiting in line more than four minutes

June 26, 2008

DALLAS — A study conducted by M/A/R/C Research found 10 percent of shoppers are frustrated enough to leave a check-out line if the wait is too long. The study…

Sprint Studio built around digital signage

June 25, 2008

LEXINGTON, Ky. — Hammond Communications Group, a supplier of turnkey digital signage solutions, and Sprint recently debuted the Sprint Studio in Kansas City.

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

soundDNA player gives retailers advanced audio messaging, music capabilities

June 25, 2008

PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Learning from in-store traffic patterns

Cutting-edge technology shows how well merchandising is working.

Designing luxury retail for young men

June 12, 2008

Design Week: Credit crunch or not, luxury seems here to stay. And while the world chooses to turn a blind eye to hedge fund managers and energy oligarchs…

Squeezing big-box retail into small city spaces

June 10, 2008

New York Times: East River Plaza, which stretches from 116th Street and 119th Street along Franklin D. Roosevelt Drive in New York, is expected to open in…

Squeezing big-box retail into small city spaces

June 10, 2008

New York Times: East River Plaza, which stretches from 116th Street and 119th Street along Franklin D. Roosevelt Drive, is expected to open in October 2009. It…

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…

InMotion Entertainment adds digital 'filling stations'

June 8, 2008

SEATTLE — Displayware, a provider of digital media technology solutions, announced that InMotion Entertainment, the largest entertainment and electronics…

Search essential to online retail

Many e-commerce sites aren't taking full advantage of site search.

GameStop launches in-store media network

June 8, 2008

GRAPEVINE, Texas — GameStop Corp., a large video game retailer, CBS Outernet and Reflect Systems, a digital media software and services company, have announced…

Opinion: Changing the POS security burden

June 4, 2008

SC Magazine: Rosen Sharma, CTO of Solidcore, writes about the need for retailers to always stay a step ahead of thieves in their use of payment technology:

Big-box stores slim down for urban settings

May 29, 2008

Architectural Record: Suburbanites are downsizing to apartments and condos located near theaters and cafes on walkable downtown blocks in San Diego, Milwaukee…