A customer service robot lands a retail job

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Lowe's is experimenting with customer service robots. What could possibly go wrong?

GlobalShop, IIDA announce partnership

November 21, 2014

IIDA will endorse, promote and act as Knowledge Partner for GlobalShop beginning next year at its annual retail design trade show and conference, March 24-2…

Microsoft wins award for Titanfall retail launch

by James Bickers — Editor, Networld Alliance

The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.

Digital signage opening the door to GlobalShop 2015

November 18, 2014

Show deploying digital signage entranceway to underscore the role interactive display technology is playing in shaping the future of retail design.

Rebecca Minkoff debuts first interactive store

by James Bickers — Editor, Networld Alliance

The luxury brand is debuting its new store, featuring "connected walls" and high-tech dressing rooms.

Book retailer ERNSTER adds 'Scan2Order' shopping feature

November 6, 2014

ERNSTER - l'esprit livre, Luxembourg's largest book retailer, has installed a new "Scan2Order" feature.

Leggett & Platt divests its store fixtures division

November 3, 2014

The division manufactures custom-designed, complete store fixture packages for major retailers, including metal and wood shelving, counters and showcases.

RetailNext adds new features to in-store analytics platform

October 23, 2014

According to the company, new features in this version include multiple video stream export, Micros XBR integration, Japanese-language support, security…

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, there is still a commonality of experience that requires in-store merchandising not to lose sight of the…

How retail shelf media can turn browsers into buyers

A dynamic signage expert takes a deep dive into shelf-level digital signage.

Christopher & Banks focuses on inclusiveness, launches 'missy-petite-women' format

October 3, 2014

Christopher & Banks will operate approximately 190 stores with this real estate and merchandise format that brings the CJ Banks brand under the Christopher …

Mood Media launches streaming music service for business

September 25, 2014

The company said Mood Mix is designed to give small business owners a high level of control and interaction with their music programming, allowing brands to…

Altierre ships more than 6 million digital tags

September 23, 2014

Four million of the company's signs are currently installed and operating in retail stores in over 1,000 US cities.

How to create immersive in-store experiences with directional audio

Combining directional audio with digital signage offers an entirely new dimension to customer engagement.

Nearly a quarter of shoppers choose to go to a competitor due to dissatisfaction with their retail experience

September 8, 2014

46 percent of shoppers who have unsatisfactory retail experiences do not let the retailer know and almost a quarter of these opt to shop at a competitor when…

Talbots selects Mi9 Retail merchandising solution

September 2, 2014

Software provider Mi9 Retail has announced that Talbots has selected Mi9 BI, Mi9 Merchant, and Sales Audit with Loss Prevention software products to replace…

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.

Sportswear retailer Pro Direct store design goes high-tech

Pro Direct's vision was to capture the dynamic feeling of walking into a physical realization of their website.

Simon adding beacons to create 200 'smart malls'

August 4, 2014

The expansion of the program across a broader number of Simon's malls, Premium Outlet and Mills centers is expected to be completed by spring of 2015.

GameStop adding beacons to its stores

July 31, 2014

Under the agreement, Shelfbucks will roll out its platform to GameStop stores in its test markets, including Austin and College Station, Texas, beginning in…