ROBO 3D™

The ROBO 3D printer has given the design and engineering teams the power to create nearly anything that can be imagined to test, validate, explore and play to…

Petsmart deploys unique musical experience for pets, owners

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Family pets spending time at a Petsmart PetsHotel, as well as their owners, are getting a much more lyrical experience as the retailer is piping in playlists…

Macy's teams with Grandin Road to give customers a scare

August 8, 2016

This September, Grandin Road, a direct retailer of home furnishings and decor, will collaborate with Macy's Herald Square in New York City to open a seasonal…

Tuesday Morning enjoys substantial store growth, additions

August 5, 2016

Tuesday Morning, a high-end home goods retailer, is expanding its Dallas, Texas location in Preston Shopping Center and opening  new unit in Plano's Parker…

Create economical sign headers for store fixtures with new sign holder

Create an economical header system on fixtures throughout the store with the SuperGrip® Header Sign Holder from FFR Merchandising.

Add POP to signage with new black POP.1™ sign holders

Add pop to signage in fresh areas and throughout the store with new black POP.1™ Sign Holders from FFR Merchandising.

Saks Fifth Avenue opens revamped Houston store

May 20, 2016

Saks Fifth Avenue's Houston location is bigger than the first store established in the city, and gives greater focus on beauty and fragrance products.

Amazon opening physical storefront in San Diego come summer

March 8, 2016

Amazon getting second brick-and-mortar location ready to open this summer.

Target's strategy is all about creating a hassle-free customer experience

From all indications 2016 is going to be a busy year for Target and the prime focus will be on the consumer.

Whole Foods seeks partners with 'mojo' for new supermarket brand

February 25, 2016

The supermarket's impending '365' small supermarket brand aims to partner with a variety of retail to provide a rewarding shopping experience.

Critical reasons why retailers need a seamless product return process

Retail product returns, which appear to be a minor part of the customer experience, are actually a crucial component of the overall relationship between the…

Top 2016 marketing trends & why you need interactivity

by Casey Dubbs — Marketing Manager, Horizon Display

2016 is going to herald many changes to the marketing paradigm. Let's look at how interactive technology can help retailers utilize these trends.

Abercrombie & Fitch enjoys healthy profit, smaller sales dip for quarter

November 23, 2015

Clothing retailer Abercrombie & Fitch got an early holiday gift with its latest earnings report.

Digital redesign debuts at Primark store in Madrid

November 13, 2015

Squire, a U.K.-based creative content studio, and Dalziel & Pow, an independent agency that represents brands worldwide, recently announced that they partnered…

ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

Microsoft retail flagship opens doors in NY

October 26, 2015

It’s opening day today for Microsoft’s first flagship retail location on Fifth Avenue in Manhattan.

FCES15: Why design is key to customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.

Will the future of retail be place, purple fairy dust or prime?

by Chris Petersen — Owner, IMS

The battle for core customers is heating up on many fronts

Macy's targets millennial consumers with a special shopping experience

September 25, 2015

Special shopping section will even boast a 'blow dry bar' in the near future.

Emerson takes a model approach to retail systems research and technology development

September 21, 2015

Simulated retail environment will foster greater systems and controls innovations.