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Technology Features

What host card emulation means for mobile payment security

The EMV card is a physical asset that provides security via encryption. The next step is to duplicate this security virtually.

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Amazon's Fire Phone: Will it succeed?

by James Bickers — Editor, Networld Alliance

The sprawling online retailer has finally unveiled its smartphone. But is the company too late to a game that is well underway?

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Retailers using mobile payment platform LevelUp get iBeacon support

by Will Hernandez — Editor, NetWorld Media Group

The Boston-based company says customers increased spend after merchants integrated iBeacon.

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Amazon teases 'amazing' new device coming later this month

by James Bickers — Editor, Networld Alliance

Amazon has uploaded a brief video, showing the reactions of various consumers to a new mystery product.

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Why big data is big news for retailers

by Clare Evans

Unlike ever before, brands can build up a truly accurate picture of their individual customers, as well as overall demographics.

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Learning from Heartbleed: 5 ways online retailers can stay safe and ready

Even with protections in place for standard security events, online retailers must understand that Heartbleed was truly an acute event.

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The collateral damage of a retail data breach

Effects of a breach go well beyond just the financial impact.

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Speedy checkout wins retail technology of the year

The top retail innovation in InformationWeek's Elite 100 went to Kroger Co.'s QueVision system.

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A retailer's customer experience checklist

Although they may be harder to tick off in a simple box, customer-centric strategies are extremely important to get right.

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How to ensure a symbiotic mobile marketing strategy

A brand's app and mobile wallets create a cross-pollination effect that's unrivaled for driving consumer engagement.

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Nikki Baird to give keynote on privacy at CONNECT summit

Top retail analyst Nikki Baird will explore rapidly advancing technology and consumer tolerance for being tracked.

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Five steps to a shopper-centric discovery experience

Online retailers need to put the person back in personalization.

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Privacy-friendly location-based marketing: Giving customers the control

Crafting a non-invasive location policy is key to keeping customers from opting out of push messaging or location awareness.

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'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

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SXSW: Preparing for the new omnichannel customer experience

With so many discussions about omnichannel at SXSW, it's easy to assume we're all talking about the same thing.

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Three ways retailers should prepare for the 'Internet of Things'

Retailers must prepare now for the changes that are coming. Here are three ways to get a head start.

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Report says Target knew about the data breach, but did nothing

The retailer had a working anti-malware system in place before the breach, but it was ignored.

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Big data: Personalizing the customer experience in real time

Delivering a personalized customer experience is taking on new dimensions to address tectonic shifts in buying patterns.

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Sport Chek flagship launches another digital revolution

The Canadian sporting goods giant continues to fight the good fight in keeping alive brick-and-mortar retail.

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With Flow, showrooming moves beyond barcodes

Amazon's mobile app uses live photo recognition to let showroomers build shopping lists.

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