Huda Beauty boasts SignStix-powered 3-D signage

November 22, 2018

Smart AV has integrated SignStix-powered digital signage into Huda Beauty's store in Selfridges, London.

Commerce 2040: The dawning of a new retail customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The rate of technological change is accelerating, and, by 2040, consumers will be using automation for more of their daily tasks.

3 email ROI metrics retailers often ignore

Will Devlin, senior director, marketing, for MessageGears, explains that while retailers expend a great deal of effort measuring the sales impact of email…

What you can expect from this year's Black Friday

Trevor Sumner, CEO, PERCH, shares his expectations about the impending Black Friday: digital experiences that will excite, e-commerce and its continued rise as…

DVmobile, Hattan Point Software merge to create Dev IQ

November 19, 2018

Dev IQ, a software development studio formed from the merger of Denver-based DVmobile and Hattan Point Software, aims to provide full-service custom…

Customer service ranks big with millennials, reveals survey

November 16, 2018

Strong human connection is a key customer service experience element for consumers, according to a Uject survey conducted in partnership with Branded Research.

The good, the bad and the ugly: An outlook on retail in 2019

Puja Kartan, strategy director, Isobar US, offers up unique insight on how top U.S. retailers are faring when it comes to digital innovation and what those not…

Sift Science debuts reporting suite for its platform.

November 14, 2018

Sift Science's Digital Trust platform now boasts a reporting suite providing real-time analytics and reporting aimed at boosting fraud operations.

Why embracing new technology is a good thing for traditional retailers

Andy Tow, managing director, Retail Marketing Group, explains that as shoppers have more choice than ever, traditional retail has a prominent role to play abd…

Brick-and-mortar retail still king for holiday gift shoppers

November 13, 2018

Nearly three quarters of consumers plan to visit a brick-and-mortar retailer for holiday gift buying this year, and an increasing number of shoppers are taking…

Digital signage tool focus of upcoming webinar

November 13, 2018

End users in retail, hospitality, healthcare and education verticals are undergoing digital transformation and, in the process, are being challenged like never…

Fraugster raises $14M for expansion strategy

November 12, 2018

Fraugster, a software start-up that taps AI to prevent fraud for e-commerce retailers, now has $14 million in Series B funding for expanding into new markets…

Don't wreck the halls: Tips for staying true to brand values in curating seasonal playlists

Danny Turner, global senior vice president, creative programming at Mood Media, offers up insight and tips on how music in the retail customer experience…

How mixed reality can help the brick-and-mortar keep up with Amazon

Mark Hardy, CEO of InContext, explains how a mixed reality strategy can help retailers boost shopper engagement and optimize the customer experience.

Digital Signage in Retail Affects Your Customer Retention Metrics More Than You Think

by Egor Belenkov — CEO, Kitcast

Digital retail signage is making it to the top of the most fascinating tools for interaction with your clients. Here are the fundamentals you need to know to…

Adobe expects record $124B in online shopping due to mobile ordering

November 9, 2018

Adobe is forecasting a surge in holiday shopping, with online sales rising 14.8 percent to $124 billion in U.S., this season with a record Cyber Monday in the…

4 tips for a successful holiday mobile app strategy

Casey Gannon, vice president of marketing at Shopgate, explains that as online shopping gets bigger than ever it's necessary for retailers to have a mobile…

Kroger testing driverless delivery

November 8, 2018

Supermarket chain, Kroger is piloting automated grocery delivery at a Fry's Food and Drug Store in Scottsdale, Arizona.

Intelligent enterprises are on the rise

November 7, 2018

Intelligent enterprises, defined as those connecting the physical and digital environment, have doubled in just one year.

Emerging tech, bad customer service, omnichannel top reads in October

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience readers were interested in a wide variety of CX issues in October, from why the store is still a winning strategy to embracing…