Consumers are rapidly blurring lines and changing channels

by Chris Petersen — Owner, IMS

Future success requires going boldly where no one has gone before.

3D printing kiosks arrive at Best Buy

November 11, 2015

Now, select Best Buy customers will be able to see 3D printers in action with new 3D printing kiosks designed as a partnership between kiosk manufacturer Frank…

US Bank takes mobile payments to the skies

November 10, 2015

MSA Pay, which went live this week, is the first mobile payment app in the general aviation space designed specifically for the ordering, payment and…

Why consumers are driving the retail mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Executives at Money 20/20 conference discussed the importance of user feedback when developing and tweaking products and services.

7 questions to ask in choosing a mobile payments solution

The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.

Walgreens first to integrate rewards into Apple Pay

November 5, 2015

Walgreens has more than 85 million active Balance Rewards members.

Amazon shutters Register mPOS service

November 3, 2015

The company on Friday stopped selling the $10 device that hit the market last year with an attractive 1.75 percent transaction rate.

ICX Symposium: Transforming retail with responsive store

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to a successful interactive customer experience today’s businesses must focus on finding a balance as there is often a big mismatch between a…

Watch out Amazon: Wal-Mart prepping drone delivery service, seeking fed's approval

October 30, 2015

Amazon's drone service will have a big competitor as Wal-Mart is seeking federal approval for such delivery approach as well.

ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

Target launches retail startup accelerator

October 19, 2015

Target has launched a startup accelerator with a little help from Techstars and West Stringfellow, former chief product officer at Big Commerce and Rosetta…

NCR Silver boosts functionality for franchises, small business operators

October 15, 2015

NCR Small Business is upgrading its tablet point of sale system, NCR Silver, to give small business and franchises new marketing, inventory and communication…

How Homebase's content strategy is driving stronger customer engagement

Taking a 'scorched earth' strategy is expensive, time consuming and challenging for retailers aiming to boost customer engagement and ecommerce. There are…

ICX Symposium: The future of customer experience is coming fast

by Christopher Hall — w, t

With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready…

Brookstone launching digital signage 'Lift and Learn' product displays in mall stores

October 2, 2015

Brookstone, the retail chain specializing in new technologies and smart lifestyle products, is introducing dynamic digital retail displays at its Pheasant Lane…

Pop-ups: From temporary to trendsetting.

by Ethan Whitehill — CEO, two west inc

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Retailers share smartphone apps they find invaluable

September 30, 2015

A good work-life balance is key when you're a retail business owner. Find out which apps are helping retailers with that goal.

Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

September 29, 2015

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

Amazon debuts Detroit office as tech hub location, expansion is ahead

September 28, 2015

Currently there are about 100 employees working in software development, advertising and engineering at the new office.

PAR launches POS terminal for restaurant, retail deployments

September 28, 2015

The eighth-generation platform uses Intel processor technology to maximize performance and enhance guest experience.