NRF applauds Congressional attention on patent trolls

October 23, 2013

The National Retail Federation today issued the following statement from Senior Vice President for Government Relations David French on the introduction of a…

Forget technology: Retailers need to master the basics first

Tech is great, but retailers first need to master the basics of customer service and user experience.

Senator Chuck Schumer introduces voluntary 'code of conduct' for retail surveillance

October 23, 2013

U.S. Senator Charles E. Schumer, The Future of Privacy Forum and a group of location analytics companies — including Euclid, iInside, Mexia Interactive…

Is ShopThis another nail in the coffin of traditional retailers?

by Chris Petersen — Owner, IMS

Before the proliferation of digital media, a primary way of learning about new products was through magazine articles and ads. To remember the cool stuff or…

Shopgate e-book offers tip to help m-commerce sites grow holiday sales

October 22, 2013

Retailers who want to increase holiday sales should consider launching a mobile shopping website or app, according to the mobile commerce solutions provider…

Twitter taps Google exec to head retail

October 21, 2013

Twitter is ramping up its retail division ahead of its initial public offering with the recent hiring of J.J. Hirschle, the former director of media and…

T1Visions to present 'digital store of the future' at RAMP Summit

October 21, 2013

T1Visions, a provider of interactive touchscreen tables and walls, will speak on the future of retail and "the digital store of the future" at the Retail RAMP…

TexTrace RFID garment tags on display at Tyco Retail Experience Center

October 15, 2013

TexTrace, providers of technology for the apparel industry, has announced that its brand protection and authentication solutions are featured in the Tyco…

Digital Signage Expo tabs Intel's Avalos for keynote address

October 15, 2013

Digital Signage Expo, the trade show and educational conference dedicated to digital signage, interactive technology and digital out-of-home networks…

Comark to intro new monument kiosk during NRF show

October 14, 2013

Comark has announced that it will feature a new outdoor monument kiosk at the NRF Big Show on Jan. 13–14 in New York.

Study: Social media for brand conversations on the rise

'Word-of-mouth champions' are twice as likely to recommend a brand via digital.

Reflect showcases in-store digital signage at Shopper Marketing Expo

October 11, 2013

Reflect, a provider of digital technologies for creating seamless in-store customer experiences, exhibited its wares for retailers at this year's Shopper…

When does personalization become an invasion of privacy?

by Chris Petersen — Owner, IMS

Without realizing it, you are creating a digital trail of your behaviors with every click and tap that you make. E-commerce has been using our cookies to track…

NCR APTRA debuts in Africa

October 9, 2013

Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South…

Holiday 2013: How to translate fewer days into more revenue

This year's holiday calendar is unique, and it will create some equally unique challenges for retailers.

Amazon rolls out response to PayPal with 'Login and Pay'

October 9, 2013

Capping off a day packed with payment news came yesterday's launch of Login and Pay with Amazon, the Internet giant's plan to share its 215 million active…

PayPal letting shoppers pay by QR code

October 8, 2013

Payments giant PayPal may finally have found a way to get people to use QR codes.

FineLine and Scanbuy collaborate on mobile engagement solution

October 8, 2013

FineLine Technologies Inc. and Scanbuy Inc. have announced an agreement that will enable retailers to easily implement a QR code, Microsoft Tag, and/or an NFC…

The Brain Exchange: Mobile marketing strategy

At this year's Retail Customer Experience Executive Summit, David Drain of the Digital Screenmedia Association led a table discussion on mobile marketing. Here…

The Brain Exchange: Interactive guest experiences

At this year's Retail Customer Experience Executive Summit, Tricia Murphy of NEC led a table discussion on interactive guest experiences. Here is her brief…