Most retail leaders committed to innovation

February 29, 2024

Over half, 65%, of retailers in the U.S. and Canada are committed to innovation, yet just 3% view themselves leaders when compared to cross-industry leaders…

Armani Group taps XY Retail for systems integration effort

February 28, 2024

The Armani Group is deploying XY Retail's unified commerce platform to integrate retail operations at Giorgio Armani, Emporio Armani, Armani Exchange and…

The Paper Store revolutionizes tech to enhance customer experience, streamline operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When The Paper Store ripped and replaced an aging POS it not only boosted the customer experience it reaped a long list of wins.

Ikea Amsterdam extends self checkout, adds in-store pick up

February 27, 2024

Ikea Amsterdam has introduced two vending machines to provide in-store pick-up with the ability to handle 480 orders daily, according to a press release.

Facial recognition advances at airports despite privacy concerns

February 26, 2024

Facial recognition identification verification at airports continues to expand both domestically and globally, despite concerns about user privacy, according…

Self checkout entrepreneur seeks partners for checkout-free concept

February 26, 2024

Charles Dumont, a self-checkout entrepreneur based in Cerbère, France, is seeking partners for a checkout-free technology, "I Shop Then Free To Go," according…

Dispensary installs self-serve cannabis kiosks

February 22, 2024

Visitors to Ethereal Gold Dispensary in Waukesha, Wisconsin, can use an automated self-serve kiosk to buy cannabis and mushroom products that are legal in…

Sheetz promotes 3 executive VPs

February 22, 2024

Sheetz, a leading Mid-Atlantic restaurant and convenience chain, has announced the promotion of three corporate leaders into new roles.

Most online retailers expect growth, tech investment this year

February 21, 2024

Nearly half, 42% of online retailers plan to expand technology investment this year, and a majority are optimistic about revenue growth.

Why AI, machine learning are gaining retail ground

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Honeywell research reveals artificial intelligence will shape global retail this year with nearly six in 10 retailers planning to embrace the technology. The…

Beyond the cash register: The vital role of POS for seamless retail operations

by Mike Wager — Software Testing, Retail and Healthcare at Keysight, Keysight Technologies

Overcome manual end-to-end POS testing obstacles with AI-augmented automation.

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Self-checkout adoption on the rise, reveals NCR Voyix report

February 15, 2024

More retail enterprises are embracing self-checkout with 43% of retailers having mature systems in place and 17% expanding self-checkout deployments.

Online boutique drives personalization with the help of AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Tuckernuck, a boutique clothing and accessories e-tailer, tapped Movable Ink, an AI-driven content personalization platform, to give customers what they want.

Mobile testing: The key to navigating shopping surges

by Mav Turner — CTO of DevOps, Tricentis

A well-executed mobile testing strategy can be the key to success in the ever-expanding world of mobile shopping and can provide an exceptional shopping…

ShopRite launches Phononic tech for grocery pickup, delivery

February 13, 2024

ShopRite, a supermarket brand under the Wakefern Food Group, has launched Phononic's freezer and refrigerator totes, featuring active cooling solutions, at a…

Spanish bank taps NCR Atleos for ATM network

February 13, 2024

Banco Sabadell, a bank in Spain, has selected NCR Atleos Corp., a provider of financial access solutions for retailers and financial institutions, as its ATM…

'Rollasole' machines offer rolled flats for women

February 12, 2024

Women walking the Las Vegas Strip sometimes get sore feet. Fortunately, they have access to rolled flats available at 18 "Rollasole" vending machines…

How one retail veteran achieves customer satisfaction with self service in today’s omnichannel marketplace

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service…

Man beat in prison sues Macy’s for facial recognition-based incarceration

February 9, 2024

Fight for the Future, an organization campaigning against the use of facial recognition in stores, has cited a recent case against Macy's as an example of why…