GoMoto updates self-serve kiosks for auto sellers

June 21, 2022

GoMoto, which provides digital solutions for automotive dealerships, has updated its self-serve kiosks, according to an email to Kiosk Marketplace.

Hotel introduces self-check-in/checkout kiosk

June 21, 2022

The bai Hotel Cebu, located between Cebu and Mandaue City in The Philippines, recently became the first hotel outside of metro Manila to deploy a self-check-in…

Grocery TV adds 2,600 POS displays to U.S. supermarkets

June 21, 2022

Grocery TV, a digital advertising network in U.S. grocery stores, is adding 2,600 point-of-sale displays to its network through a partnership with regional…

Indiana Pacers trust data for delivering best customer experience

by Kevin Damask — Editor, Digital Signage Today

Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with…

Dry cleaners taps self-service technology

June 20, 2022

Dry cleaners are adopting automated pick up and drop off options that typically include self-serve kiosks.

Supermarket offers blood pressure kiosk

June 20, 2022

Antigua residents can check their blood pressure at a blood pressure kiosk at the Perry Bay Supermarket, according to an Observer report.

Cali supermarkets testing autonomous robots

June 15, 2022

Five Vallarta Supermarkets in California counties are part of an autonomous cloud-based robot pilot aimed at boosting the shopping experience and improving…

The network's role in the retail customer experience

by Todd Nicholson — Product Marketing Director, Juniper Networks

Retailers need to provide a modern, reliable and easy-to-manage networking experience for both users and staff.

Prada launches monthly NFT offering

June 14, 2022

High-end luxury retailer Prada is joining the NFT ranks offering a free NFT with purchase of an item from its Timecapsule initiative launched last December.

Francesca’s deploys Yoobic One tech to boost employee experience

June 13, 2022

Francesca's, a women's boutique retailer, is deploying the Yoobic One workplace solution to streamline operations, boost employee experience and gain…

Duluth Trading taps Tata Consultancy platform to boost customer satisfaction

June 13, 2022

Duluth Trading Co. is driving a seamless omnichannel checkout experience after deploying Tata Consultancy Services' TCS OmniStore unified commerce platform.

Deploying self-service channels in retail

by Brian Lannan — Vice President, Retail Experience, Avtex

Why conversational AI is the future of customer-driven self-service.

SafetyCulture invests in data, IoT software maker

June 9, 2022

SafetyCulture, a global workplace operations company, has invested $2.1 million in Inauro, a data and IoT software company.

AI and where it stands in the retail industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…

GameStop Italy taps Opterus to boost communications, task management processes

June 7, 2022

GameStop Italy Inc. has deployed the Opterus Opscenter to improve communications and task management processes between headquarters, store managers and…

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…

Attendees, sponsors process learning, engagement at ICX Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…

Walmart building 4 next-gen fulfillment centers

June 3, 2022

Walmart will build four "next generation" fulfillment centers over the next three years, with the first opening this summer in Joliet, Illinois.

ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…