Ricoh VP talks driving personalized experiences in retail

Carl Rysdon, vice president, retail industry, at Ricoh USA Inc. shares insight on how leveraging retail media, specifically in-store retail media, can drive…

Presented by Ricoh USA, Inc.

Franklin Instore VP on making promotions come alive instore

Peter Hext, vice president, instore experience, at Franklin Instore, shares insight on the company's digital merchandising technologies.

Presented by Franklin Instore

Kodak Moments debuts Edge Order Station for retail photo departments

January 30, 2025

Kodak Moments, a photo products and services provider, has launched a self-service kiosk called the Edge Order Station, according to a press release. The kiosk…

Leap scores $20M financing to expand store network, enhance retail operations

January 28, 2025

Leap, a platform for physical retail, has received $20 million in financing that will be used to expand its network of store, enhance retail operations and…

WE Fashion taps Oracle to gain agility, security of omnichannel operations

January 28, 2025

WE Fashion, a Netherlands fashion retailer, is deploying Oracle Cloud to redesign business processes and boost agility and security of its omnichannel…

NCR Voyix AI-powered self-checkout system targets c-stores

January 24, 2025

NCR Voyix Corp. has introduced an automated, artificial intelligence-powered bulk scanning self-checkout solution for convenience stores.

LG Electronics displays making an impact at Atomic Golf

January 22, 2025

The first thing visitors see when they visit Atomic Golf in Las Vegas is a huge LG Electronics LED signage wall, measuring 11.5 meters wide and 3.5 meters…

Verizon customer chief talks retail customer experience: It's all about personalization

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer…

Homechow expands reach with kiosk launch at Rochester malls

January 21, 2025

Homechow, a Rochester, New York-area vending machine kiosk business, is expanding its reach with the launch of kiosks at Eastview Mall, Marketplace Mall and…

Retail trends 2025: The future of shopping experiences

by Adam Castleton — CEO, Startle Music

Technology will continue to revolutionize retail in 2025. From cashier-less stores to AI-driven inventory management, tech innovations will streamline…

More retailers tapping tech to improve store associate productivity

January 15, 2025

The labor challenges facing retail are driving more retailers to invest in technology, with 81% prioritizing tech investment to improve store associate…

Walmart innovating big on delivery, AI shopping assistant, shelf tech

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Walmart is advancing technology on several fronts, from drone delivery to InHome Delivery expansion, development of a GenAI customer assistance tool and…

National Retail Solutions (NRS) and El Especialito Bring Holiday Cheer to Community with Heartwarming Events

National Retail Solutions (NRS) proudly partnered with El Especialito, the largest Spanish-language weekly newspaper, and the non-profit organization Save…

Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers

Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality…

NBA Detroit Pistons tap AI for immersive virtual fan experience

January 9, 2025

The Detroit Pistons, an NBA team, is offering fans a unique experience way off the basketball court.

How Philips New Interactive Boutique is Changing Retail at MediaMarkt Hamburg

Versuni implements interactive store concept at MediaMarkt Hamburg. Customers enjoy a seamless omni-channel experience through multitouch tablets and…

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

Retail, tech leaders share 2025 retail CX predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Visual search, compliance issues, tech advancements lead list of 2025 predictions.

Speedy Stop revolutionizes in-store tech with NCR Voyix

January 7, 2025

Convenience chain Speedy Stop has revolutionized its in-store technology infrastructure by partnering with NCR Voyix, a digital commerce solutions provider.

Hallmark gets more personal with greeting card strategy

January 6, 2025

Hallmark has launched Gift Card Greetings, featuring a physical card with a digital gift card for a more personalized gifting experience.