Technology News & Media

Stop & Shop expands digital access with in-store kiosks

December 12, 2024

Stop & Shop, a New England regional grocery retailer, is bridging the digital divide for customers by introducing Savings Station kiosks across its 350…

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Look Back: Top brand leaders talk innovation on 2024's CX Innovators podcast

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top brands and retailers are already on board for the 2025 schedule, including leaders from Batteries Plus and Instacart, so make sure to subscribe to the…

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Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

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National Retail Solutions debuts NRS Purple payroll, workforce management platform

December 6, 2024

National Retail Solutions, which offers point-of-sale technology and credit card processing for independent retailers, has debuted NRS Purple, a payroll and…

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Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech

by Sandra Carpenter — Editor, Networld Media Group

Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…

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Millennium Hotels and Resorts tap AI voice assistant to enhance guest experience

December 4, 2024

Millennium Hotels and Resorts has deployed the Aiello AI-powered voice assistant to enhance the guest experience by providing personalized, voice-activated…

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Car dealerships committing big to AI

December 4, 2024

Car dealerships are ramping up commitment to using AI in operations with 81% expecting their AI budgets to rise in 2025.

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How self-service checkout solutions are transforming holiday retail

by Misty Berlin — VP of Sales and Partnerships, ACRELEC

Self-service technology is no longer a nice-to-have — it’s a must for any retailer looking to stay competitive. It’s not just about faster checkouts; it’s…

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National Retail Solutions (NRS) Launches NRS Purple: Payroll Made Easy for Small Businesses

National Retail Solutions (NRS), a leader in point-of-sale (POS) technology and credit card processing for independent retailers, is proud to announce the…

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Holiday surge: 3 reasons why maps bills might double for retailers

Retailers can expect nearly a 20% increase in online traffic during the holiday season. While increases like this can lead to more revenue, financial gains can…

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Shoe retailer Clarks overhauls digital, in-store platforms with big ROI rewards

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Clarks, a 200-year-old global shoe retailer, needed an IT infrastructure rehaul given a monolithic commerce platform. It made a successful digital…

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Fashion retailer Goddiva unveils AI-powered digital dressing room

November 26, 2024

Goddiva, a fashion retailer, has teamed with Zyler, an AI-powered virtual try-on technology provider, to launch an AI-driven digital dressing room.

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Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

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Bealls taps Legion Technologies to boost retail employee experience

November 25, 2024

Bealls Inc. is deploying Legion Technologies' AI-driven platform to modernize the retail store associate experience and optimize its labor operations.

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Marks & Spencer expands services contract with Diebold Nixdorf

November 22, 2024

Marks & Spencer, one of the largest retailers in the U.K., has renewed and increased the scope of its services contract with Diebold Nixdorf.

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Frank Mayer and Associates nominated for 2025 Vendors in Partnership Award

November 21, 2024

Frank Mayer and Associates, Inc. has been nominated as a 2025 Vendors in Partnership Awards recipient. The nomination celebrates the company's commitment to…

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Fleet Feet teams with Progress Retail to drive employee engagement

November 20, 2024

Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…

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Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by RetailCustomerExperience.com

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Steven King to talk future of AI-powered automation at Self-Service Innovation Summit

by Sandra Carpenter — Editor, Networld Media Group

Steven King is a keynote speaker at the Self-Service Innovation Summit, where he will discuss how AI-powered robots are revolutionizing industries. The summit…

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Target supply chain, store staff ready for the busy holiday season

November 15, 2024

With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…

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