Technology News & MediaPresented ByToshiba Global Commerce Solutions, Inc.
Automated Retail Changing the Shopping Experience
Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…
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Micromart launches smart stores boasting cold, hot vending options
May 31, 2024
Micromart Smart Stores has launched autonomous technology designed for food service. The vending machines are plug-n-play, modular, secure and reliable…
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Georgia Kroger now home to vehicle registration kiosk
May 31, 2024
The Union Grove Kroger grocery store in Henry County, Georgia, has installed a motor vehicle registration kiosk in partnership with ITI Technologies, according…
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The untapped power of checkout: 5 things retailers didn’t know checkout can do
by Peter Karpas — CEO, Bold Commerce
Just because checkout is the last step of the shopping journey doesn’t mean it should be stripped of all its potential to drive revenue and profitability.
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Rocket convenience chain teams with HappyOrNot to fuel customer satisfaction
May 20, 2024
Rocket, the largest privately-held convenience store and gas station chain on the West Coast, has deployed HappyOrNot's feedback management solutions in all…
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Robots in retail: Automation revolution in play
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Autonomous robots deployed in retail cover millions of square meters a week with inventory scanning robots capturing 26 million images a day. Brain Corp CEO…
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Fender teams with Bluecore to drive customer growth, retention
May 16, 2024
American guitar and amplifier maker Fender Musical Instruments Corp. is partnering with Bluecore, a retail shopper identification and customer movement…
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5 reasons retailers should consider self-checkout
by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)
In a post-COVID world, more retailers are turning to self-checkout. They can reduce checkout lines and waiting times and offer more ways to pay for consumers.
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Tops Friendly Markets expands into western New York
May 15, 2024
Tops Friendly Markets, a Northeast Grocery Inc. division, has announced an expansion into Western New York, and the launch of individualized customer…
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At the Watercooler with Keith Gorney
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Keith Gorney, supply chain professional services head at Pivotree, walks the journey with clients to drive world class frictionless experiences for their…
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3 recommendations for reducing the clearance section with AI
by Donna McGuckin — VP of Customer Advisory, Digital Wave Technology
Retailers need to invest in AI to reduce the size of the clearance section by incorporating AI into every step of the product lifecycle, from product discovery…
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Manchester retailer offers shoppers interactive fitting room, self check-out
May 8, 2024
River Island's expanded store in the Arndale Center, in Manchester, England, offers an integrated shopping experience boasting interactive fitting rooms and…
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Understanding shopper behavior drives big wins for jewelry retailer
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Daniel’s Jewelers is enjoying robust return-on-investment in deploying RetailNext technology to measure shopper behaviors, predict traffic counts, analyze…
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A look at new trends in CMS, cloud-based digital signage
by Tim Tang — Business Technologist, Hughes
Upcoming trends include growth in cloud-based digital signage, AI driving automation, dynamic content via integrations, and personalization for employees and…
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Walmart pulling self-checkout lanes due to shoplifting
May 6, 2024
Walmart is removing more self-checkout lanes from store locations including Shrewsbury, Missouri, Cleveland, Ohio and Albuquerque, New Mexico, according to a…
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Sam’s Club deploys AI-powered exit tech at 120-plus locations
May 3, 2024
Sam's Club has deployed AI-powered exit technology at more than 120 locations.
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Houston Airports debuts smart vending for feminine products
May 2, 2024
Houston Airports is teaming up with restroom management company Trax Analytics to use smart vending machine technology to ensure free feminine products remain…
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Embrace non-linear customer experiences in retail with AI
by Matt Whitmer — chief revenue officer and senior vice president of marketing, Mosaicx
AI is reshaping the way retailers connect with shoppers. Conversational AI tools, like intelligent virtual agents, use natural language processing and machine…
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Vending machine dispenses hand-crafted micropottery
May 1, 2024
Samantha Marie, of PaperCut Pottery, has launched a vending machine that dispenses her small hand-crafted pottery items in Richmond, California, according to a…
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Walmart will deploy autonomous forklifts for distribution centers
April 30, 2024
Walmart will leverage 19 autonomous forklifts from Fox Robotics at four distribution centers, according to a report at thescxchange.com.
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