Microsoft acquisitions extend company's Dynamics line

September 22, 2009

Microsoft Corp. has announced the acquisition of industry solutions that will extend the core capabilities of one of Microsoft's ERP products, Microsoft…

The Limited deploys video analytics system

September 20, 2009

DIGIOP Technologies, with technology provider ObjectVideo, has successfully completed a nationwide deployment of its video management systems for Limited…

E-tail clinic: Amazon.com

It's the king of online retail and a serious competitor to many a brick-and-mortar. But just how good is the Amazon customer experience?

Making the case for custom point-of-purchase content

A core factor of the retail customer experience is advertising. But how we speak to a potential customer versus a customer at the point of purchase are not the…

Microsoft announces preview of Windows 7-based embedded platform

September 1, 2009

Microsoft Corp. has announced a preview release of its Windows 7-based Windows Embedded Standard 2011 platform, commonly used in POS and kiosk applications.

Roots Canada adds social commerce features to web site

by James Bickers — Editor, Networld Alliance

August 31, 2009

Roots Canada, a leading Canadian lifestyle retailer, announced it has added social commerce features to its e-commerce site at www.roots.com. The product…

Driver's license scanning reduces fraud, but may alienate shoppers

by James Bickers — Editor, Networld Alliance

In an effort to fight return fraud and abuse, a growing number of retailers are using a service that keeps a database of return activity — and feels like an…

Three rules for digital signage audio in the retail environment

In a noisy environment, audio programming straddles a fine line between engaging the customer and being obtrusive. Three rules of thumb will ensure that the…

NCR POS achieves PCI 1.2 compliance

August 27, 2009

DULUTH, Georgia — NCR Corporation announced that version 5.4 of the NCR Advanced Store POS solution has been accepted as meeting the most current standards…

Mobile brain-scanning device tracks, measures shopper emotions

by James Bickers — Editor, Networld Alliance

August 26, 2009

Retailers and marketers that wish they could get into the minds of their customers are a little bit closer to having that wish fulfilled, thanks to some…

Blockbuster Express kiosks coming to New England grocery chain

August 26, 2009

NCR Corp. has announced the chain-wide deployment of its Blockbuster Express DVD-rental kiosks in Big Y grocery stores throughout Massachusetts and…

Pan-Oston releases new Utopia self-checkout model

August 25, 2009

Bowling Green, Ky.-based Pan-Oston has introduced the newest model in its Utopia line of self-checkout products.   According to a news release from Pan-Oston…

Chico's adds live help to its e-tail sites

by James Bickers — Editor, Networld Alliance

August 24, 2009

Chico's, which operates three online retail brands (www.chicos.com, www.soma.com and www.WhiteHouseBlackMarket.com), is adding an integrated live help…

Sam's Club installs coupon kiosks in 600 stores

August 19, 2009

Warehouse club retailer Sam's Club has installed kiosks in more than 600 of its stores nationwide as part of its eValues program, a paperless coupons and…

Hands-on review: Best Buy's Twelpforce

by James Bickers — Editor, Networld Alliance

The electronics retailer is using Twitter to connect customers to an army of tech experts. How well does it work?

Webinar to show how self-service can benefit retailers in tough times

August 13, 2009

Retail Customer Experience will host a free webinar this Tuesday at 2:00 PM eastern time, titled "Implementing self service to gain a competitive advantage in…

Thomas Pink, Warehouse merge channels with BT

by James Bickers — Editor, Networld Alliance

August 12, 2009

British luxury shirt maker Thomas Pink and high-street retailer Warehouse have implemented the BT Expedite multi-channel solution to link their online and…

Thinking beyond traditional retail packaging

How retailers are mixing packaging with interactive technology to connect with consumers.

Hilo Hattie goes live with MICROS-Retail POS/merchandising solution

by James Bickers — Editor, Networld Alliance

August 12, 2009

Hilo Hattie Fashion Centers, a Hawaiian retailer of apparel and merchandise, announced that it has completed roll-out of an end-to-end POS and merchandising…

Taming the loyalty card beast

by James Bickers — Editor, Networld Alliance

New tools — both high-tech and low-tech — aim to liberate loyalty cards from the key chain.