Technology News & Media

Biometric payment in retail: Consumers eager, challenges for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

To learn more about how and why Amazon One is taking root RetailCustomerExperience reached out to Peter Galvin, chief growth officer at NMI, a full commerce…

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How retailers can assess the best digital signage

by Kevin Kroeger — Spectrio Product Manager, Spectrio

Here are some key factors retailers should consider when assessing the best digital signage for the store.

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Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

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How the metaverse can help retail with inclusivity

by Efrat Tzory

Inclusivity will be the biggest improvement in the retail industry resulting from adopting the metaverse.

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Luxury retailer taps Expeto to drive next-gen shopping experience

June 27, 2023

The Webster, a luxury fashion retailer, is deploying Expeto's NeXtworking enterprise mobile networking platform to harness the power of mobile connectivity for…

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Debunking 10 most common digital signage myths

by Jennifer Gvozdek

Digital signage is dynamic and valuable but there are misconceptions and myths.

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Home good retailer taps Constructor to drive personalized experience

June 23, 2023

Home and living e-commerce retailer home24 is partnering with Constructor, a U.S.-based tech provider, to deliver feature-rich, intuitive and personalized…

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Intel, Vericast partner on digital in-store retail media network

June 22, 2023

Vericast and Intel have created a programmatically enabled digital in-store retail media network to deliver contextually relevant advertising and product…

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Delivering sought-after convenience with mobile POS

by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce

Retailers that can effectively provide consumers with desired levels of convenience greatly enhance their overall shopping experience.

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Home furnishings retailer taps PredictSpring for omnichannel strategy

June 21, 2023

Bouclair, a home furnishing and décor brand in Canada, has deployed PredictSpring's POS into its retail locations.

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Kroger deploying digital smart screens

June 15, 2023

Kroger is deploying digital smart screens from Cooler Screens in 500 of its U.S. stores.

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Paris fashion icon Balmain boosts order management to improve experience

June 15, 2023

Parisian fashion house Balmain is deploying the distributed order management system from Fluent Order Management across its online boutiques, in the Americas…

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Customer experience matters: 4 intelligent ways to bring shoppers to your mall

by Retail Customer Experience

In this digital age, when footfall is declining and ecommerce is growing, the challenges for shopping malls seem bigger than ever. In this blog, we look at the…

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Prada Group deploying Oracle tech to elevate customer experience

June 15, 2023

Prada Group has deployed the Oracle Retail Xstore POS and Oracle Retail Customer Engagement Cloud Service as part of its strategy to boost the customer…

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How modern e-commerce brands can build lifelong customer relationships

by Shilpi Narang — SVP of Customer Experience, Bolt

Three tips to take shoppers from browsers to buyers to customers.

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Convenience chain taps Punchh platform to drive customer loyalty

June 14, 2023

Convenience store chain Stinker Stores is deploying the Punchh platform from ParTech Inc. to drive customer loyalty and enhance the customer experience.

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2023 ICX Summit: Crafting an inclusive experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Inclusivity, within the retail and banking customer environment, is the focus of a panel talk at the upcoming Interactive Customer Experience Summit in Sept.

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Saks re-ups Lightspeed Commerce partnership

June 14, 2023

Saks, a luxury fashion retailer, has renewed its partnership with Lightspeed Commerce Inc. to continue using Lightspeed's NuOrder technology for the next four…

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J Crew taps Obsess to power immersive virtual store experience

June 13, 2023

Fashion retailer J.Crew has launched an immersive virtual store that offers a 3D experience in celebration of the retailer's 40th anniversary.

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Talking With: ICXA Executive Director Alicia Lavay

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ICXA Executive Director Alicia Lavay reflects on her first year leading the organization and offers advice to retailers and brands when it comes to crafting…

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