Thinking about adding self service? Don’t miss this ICX Summit session

August 22, 2023

Customers want to take control of their interactions more than ever and are opting for self service in nearly every possible venue. Fortunately, businesses and…

Trader Joe’s not adopting self-checkout any time soon

August 21, 2023

Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.

French grocer taps SymphonyAI as SaaS cloud partner

August 18, 2023

Calsun|Grand Frais, a France-based grocer, is deploying SymphonyAI on Oracle's cloud infrastructure as its service-as-a-service cloud provider.

McCoy’s Building Supply taps Badger for in-store robots

August 18, 2023

McCoy's Building Supply, which has 85 stores throughout Texas, New Mexico and Oklahoma, is deploying in-store robots from Badger Technologies.

Reasons why retailers are marching fast toward automation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

David Naumann, marketing strategy lead for retail, travel and distribution at Verizon, shares insight on findings from Verizon's 2023 Connected Retail…

The growing significance of remotely managed digital signage

by Digital Signage Today

By utilizing remote management, businesses ranging from retailers to restaurants can unlock the true potential of digital signage.

How AI, digital can elevate traditional in-store displays

by Barbra Chase — Vice President of Global Sales, Store Intelligence, SymphonyAI Retail CPG / ReTech Labs

Technology can add excitement to displays but also support efficient execution.

Consumer brand portfolio teams with o9 for digital transformation

August 15, 2023

URBN, a global consumer brand portfolio which incudes Urban Outfitters, is teaming with o9 on a digital transformation journey using a next-gen merchandise…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Petco Mexico, Teamwork Commerce team on Latin America platform

August 11, 2023

Petco is deploying Teamwork Commerce's omnichannel solution to manage its more than 118 stores in Mexico and Chile.

Kroger’s media business builds in-house ad platform

August 11, 2023

Kroger Precision Marketing, the retail media business of supermarket brand Kroger, is building a next-gen advertising tech platform that will use retail data…

4 use cases of AI in the retail industry

When implemented properly and appropriately, AI can transform the way retailers operate and give merchants intelligent tools for streamlining their operations…

City Furniture's shopping experience is all about knowing the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

City Furniture can now identify more site visitors, which means improved targeted offers and greater insight about the shopper.

Walmart launches aisle advertising, demo stations in works

August 8, 2023

Walmart is aiming to grab consumer attention in the store and plans to launch in-store advertising via third-party ads on screens at self-checkout and TV area…

Enabling personalized shopping experiences with interactive labels

by Gary Moskovciak — Senior Vice President – the Americas, SML Group

An engaging and responsive shopping experience remains a critical success factor for retailers.

ICX Summit early bird registration ends Aug. 11

August 7, 2023

Early bird pricing officially ends on Aug. 11 for the Interactive Customer Experience Summit from Sept. 11 to 13. The event is being held in tandem with the…

C-store chain deploys Telpo kiosks

August 7, 2023

Meiyijia Convenience Stores, which operates more than 32,000 stores in China, has begun to install the K106 self-serve kiosk provided by Telpo, a kiosk…

Communication, training kiosk for retail aims to spur engagement

August 4, 2023

Multimedia Plus, a New York City-based provider of communication and training solutions for the retail industry, has introduced its Incite kiosk, which…

XY Retail names CRO, solution strategy leader

August 2, 2023

XY Retail, an omnichannel retail solution provider, has named Alberto Riva as chief revenue officer and Daniele Nizzero as director of solution strategy, EMEA.

On the leading edge? Don’t miss the Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.