Technology News & Media

Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

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Trek Bicycle’s device management strategy drives enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Improving mobile device management in the warehouse leads to meeting customer expectations tied to inventory, stock and delivery.

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Lawmaker proposes $5K tax on retail self-checkout kiosks

September 4, 2023

An Evanston, Illinois councilman has proposed a $5,000 tax on retail checkout kiosks to benefit teen employment, according to an evanstonroundtable.com report.

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Smart cities initiative features autonomous grocery store

September 4, 2023

Atlanta BeltLine Inc. is kicking off its digital inclusion strategy and announcing the partners for the organization's first smart cities demonstration project…

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Artist employs vending machine to sell works

September 4, 2023

A Wisconsin artist has expanded his marketing effort with the aid of a vending machine that offers prints for $1, according to a volumeone.org report.

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Amazon Just Walk Out tech in play at Maryland campus

September 1, 2023

Amazon's Just Walk Out technology, which lets shoppers skip the traditional check-out experience, is in play at Loyola University Maryland via Grubhub Campus…

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Bookseller taps ChatGPT for personalized customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer…

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Newegg deploys robotic picking system in warehouse

August 31, 2023

Newegg Commerce Inc., an e-commerce technology product retailer, has deployed the Geek+ shelf-to-person mobile picking systems that runs on autonomous mobile…

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7-Eleven Australia taps Grabango to enhance app pay, Go feature

August 30, 2023

7-Eleven Australia is partnering with Grabango, a checkout-free technology provider, to develop My 7-Eleven App Pay and Go 2.0 which is expected to launch in…

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Walmart, Wing team up on drone delivery in Dallas

August 29, 2023

Walmart and Wing, an on-demand drone delivery provider powered by Google's parent company Alphabet, are deploying drone delivery from two Dallas metro stores…

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More than half of retailers will deploy AI, machine learning tech in next year

August 25, 2023

Nearly six in 10 retailers expect to adopt AI, machine learning and computer vision technologies over the next year with the goal of enhancing the shopping…

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Grocer taps Birdzi to personalize customer experience, optimize data

August 25, 2023

Berkot's Super Foods, a grocery chain in Wisconsin and Illinois, has deployed the Birdzi loyalty platform, reporting dashboards and digital coupon technology…

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University of San Diego intros automated c-store

August 22, 2023

The University of San Diego has teamed with AiFI to provide frictionless shopping options to students, staff members and guests on campus, according to a press…

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Thinking about adding self service? Don’t miss this ICX Summit session

August 22, 2023

Customers want to take control of their interactions more than ever and are opting for self service in nearly every possible venue. Fortunately, businesses and…

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Trader Joe’s not adopting self-checkout any time soon

August 21, 2023

Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.

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French grocer taps SymphonyAI as SaaS cloud partner

August 18, 2023

Calsun|Grand Frais, a France-based grocer, is deploying SymphonyAI on Oracle's cloud infrastructure as its service-as-a-service cloud provider.

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McCoy’s Building Supply taps Badger for in-store robots

August 18, 2023

McCoy's Building Supply, which has 85 stores throughout Texas, New Mexico and Oklahoma, is deploying in-store robots from Badger Technologies.

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Reasons why retailers are marching fast toward automation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

David Naumann, marketing strategy lead for retail, travel and distribution at Verizon, shares insight on findings from Verizon's 2023 Connected Retail…

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