How convenience services operators deploy touchless technology

August 30, 2021

COVID-19 has created a demand for touchless interaction due to health concerns, and as customers become more comfortable with the technology, that demand will…

Casey's General Stores teams with Momentive to fuel customer, employee experiences

August 27, 2021

Casey's General Stores Inc., a Midwest-based chain of 2,300 conveniece stores, is deploying Momentive's technology to measure employee feedback, gauge product…

Save Mart taps Swiftly to drive digital experiences forward

August 27, 2021

The Save Mart Companies, which operates 202 stores under several grocery store brands, is partnering with Swiftly, a digital platform provider.

Amazon Fresh arrives in Maryland

August 27, 2021

Amazon has opened a first Amazon Fresh grocery store in Chevy Chase, Maryland.

The shifting retail landscape brings challenges to convenience services

A panel of industry veterans tackled this question head on during a session at the recent NAMA show in New Orleans: 'The future of convenience services: Are…

Alphabet drone service nears 100K deliveries in Australia

August 26, 2021

Wing, a drone company operated by Alphabet, is getting close to the 100,000 item delivery mark in Australia.

Global smart retail market to hit $39B by 2024

August 25, 2021

The global smart retail market is expected to reach $39.6 billion in three years, according to a Global Industry Analysts market study. The report presents…

Pandemic spurs vending machines in retail

August 25, 2021

Retailers offering a wide variety of products have embraced vending machines in an effort to sustain sales during the pandemic, according to a feature article…

Chinese food retailer launches vending machines

August 24, 2021

Missfresh Ltd., a Chinese fresh food e-commerce and physical retail chain, recently deployed vending machines at more than 5,000 businesses in Beijing, such as…

Neiman Marcus Group appoints digital strategy leader

August 23, 2021

Renée Paradise has been appointed as senior vice president of digital business and customer strategy for the Neiman Marcus Group.

Bed Bath & Beyond taps Algonomy to drive personalized search capability

August 23, 2021

Home furnishing retailer Bed Bath & Beyond Inc. is tapping Algonomy, a provider of algorithmic customer engagement technology, to provide customers…

Real world examples of how AI works to answer retail customer questions

Bob Grohs, director of marketing at Solvvy, some real-world examples of how AI-powered chatbots are answering customer questions and the value proposition…

Mandoe self-service platform helps companies boost sales

August 23, 2021

Mandoe, a digital signage software company, has launched a self-service platform to help businesses attract more customers through digital promotion, according…

Luxury retailer Rebag introduces self-service machine

August 20, 2021

Rebag, a luxury retailer, has opened a 2,100-square-foot store in Greenwich, Connecticut, with a self-service vending machine, according to a press release.

DOOH market to grow to $21.35B in 9 years

August 20, 2021

Globally, the DOOH advertising market should reach $21.35 billion in revenue by 2030, according to a report from ResearchAndMarkets.com.

4K display industry to hit $178.3B by 2026

August 20, 2021

A study, "4K Display — Global Market Trajectory & Analytics," published by Global Industry Analysts, reports the 4K display industry could reach $178.…

Four ways retail executives are converting contact centers into growth centers

Contact centers represent opportunities for growth in a number of areas; not simply impacting costs, but generating value.

Digital signage market to hit $6.7B by 2025

August 19, 2021

The digital signage market is projected to grow by $6.71 billion by 2025 with the market's growth momentum reaching 8.80% compound annual growth rate…

Supporting retail’s revival with technology innovations

by Ned Hayes

Ned Hayes, SnowShoe CEO, explains that while consumers have irretrievably changed their shopping behaviors, presenting big challenges for retailers, there are…

Joint venture launches 'Shopper Digital Transformation Experience Lab'

August 18, 2021

Marketing technology solutions provider Stratacache Asia-Pacific and Hakuhodo Product's have jointly launched the "Shopper Digital Transformation Experience…