AR is now table stakes: Here’s why retailers need to dive in

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains why immersive commerce has the potential to transform online shopping. By giving shoppers a way to…

Italian retailer taps Diebold Nixdorf for technology upgrade

April 7, 2021

Iper La grande i, a large scale Italian retailer, has selected Diebold Nixdorf, a commerce technology company, to upgrade the front and back-end of its…

Ikea Malaysia store deploys vending for bags, snacks, spare parts

April 2, 2021

Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…

Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

March 31, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…

How AI will revolutionize the retail customer experience

by Michael Ouliel

Michael Ouliel, founder and CEO of BlackSwan Technologies, shares why he believes the untapped potential of retail artificial intelligence lies in…

UK grocer digital leader talks multi-brand, multi-channel CX approach

Sainsbury's is the second largest chain of supermarkets in the U.K., with 2,400 stores and an online presence. It pledges to customers it will continue to…

How embracing digital channels helped The Dufresne Group grow during the pandemic

by David Drain

The Dufresne Group, which operates furniture stores across Canada, has turned to chatbots, telesales, SMS, and appointment technology to connect with customers…

7 ways self-service checkouts create a better in-location customer experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…

Mandarin Oriental deploys Infrasys cloud POS to boost mobility

March 24, 2021

The Mandarin Oriental, a luxury hotel property in Santiago, Chile, has deployed a cloud POS system across its 10 outlets, including restaurants, in-room dining…

How retailers can use digital signage to improve the in-location experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, explains why retailers must be planning now for how to attract and retain customers as stores reopen and why digital signage…

Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

March 24, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…

Wisconsin supermarket to add pickup kiosk to meet rising online orders

March 24, 2021

The Hy-Vee supermarket in Fitchburg, Wisconsin, near Madison, will soon be installing a pickup kiosk in response to rising online pickup orders during the…

National CineMedia partners with ATM.TV for ATM digital signage at 7-Eleven stores

March 23, 2021

National CineMedia, a cinema advertising network provider, is partnering with ATM.TV, a DOOH HD advertising provider, to offer content for movie fans at HD…

Wedding band retailer launches sizing app to make shopping easier, more accurate

March 22, 2021

Hitched, a two-year-old wedding ring site for men, is offering customers a tool, The Ring Size App, that offers an easier and more accurate way to determine…

Mobile push leads digital marketing as favorite strategy

March 19, 2021

When it comes to digital marketing there's been overall growth but mobile push notifications are the most widely adopted, with the number of pushes jumping by…

Convenience chain taps Philips digital signage to reinvigorate marketing, communications

March 19, 2021

Kwik Trip, a convenience store brand, has deployed 1,000 Philips D-Line digital signs across its store fleet with the help of PPDS, a display solutions…

Stratacache launches Chicago facility for digital signage research, support

March 18, 2021

Stratacache has opened a 10,000 square foot facility in Chicago, Illinois for its research and support teams digital signage, intelligent display and sensor…

Digital signage market to hit $27.8B by 2026

March 18, 2021

The digital signage market will grow from $16.3 billion to $27.8 billion by 2026, according to a report by MarketsandMarkets. The market will also grow at a…

Southeastern grocer taps HPE's Aruba to modernize operations

March 16, 2021

Ingles Market, a grocery store chain with nearly 200 stores in the U.S. southeast, is undertaking a major network upgrade with partner Aruba, a Hewlett Packard…

Cosmetics retailer taps Vee24 to launch engaging customer experience

March 16, 2021

Clarins UK, a luxury skin care and cosmetics company is deploying the Vee24 platform, which provides intelligent conversational multi-experiences, as part of…