Expecting the unexpected: The final stretch of 2020 for online retail

by Art Goldman

Art Goldman, retail expert and chief financial officer of DK Hardware, shares his thoughts on the remainder of 2020 and how a customer-centric approach, based…

How product data can boost customer relationship, after-sale CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.

5 questions for ensuring mobile technology success in retail

by Peter Sciara — Senior Mobile Solutions Arhchitect, Stratix Corporation

Peter Sciara, mobile solutions architect at Stratix, offers up five questions retailers should ask themselves to make sure the mobile tech retail strategy will…

HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

Blendid teams with Jamba on robotic smoothie maker in Walmart store

December 2, 2020

Blendid, an autonomous, contactless robotic kiosk that offers fresh smoothies, has teamed with Jamba to introduce a co-branded kiosk at a Walmart in Dixon…

Car Keys Express introduces car key vending machine

December 2, 2020

Car Keys Express, a provider of automotive key replacement, has announced Keys Now!, a fully automated vending machine that uses imaging and cutting technology…

Stratacache hires consumer experience veteran Erkki Rajamaki

December 1, 2020

Erkki Rajamaki Stratacache has named Erkki Rajamaki director of business development for Canada, a 13-year digital signage and consumer experience…

Partech adds FreedomPay payment gateway for Brink POS

November 30, 2020

Partech Inc., a provider of point of sale software and integrated technical solutions to the restaurant industry, has added FreedomPay as a payment gateway…

NYC Fairway Market installs self-checkout kiosks

November 25, 2020

Fairway Market's flagship store in New York City, located at 75th Street and Broadway, has installed self-checkout kiosks, replacing "express" lanes for 10 or…

Jewelry retailer taps Loop Commerce to boost digital gifting

November 25, 2020

Catbird, a New York jewelry designer and retailer, is deploying Loop Commerce's GiftNow to streamline, personalize and enhance the gifting experience.

ASOS, APEXX partner to optimize global payments in retail fashion

November 23, 2020

APEXX Global, a global payments platform, and ASOS, an online fashion retailer, are teaming up on a partnership that will let APEXX process payments for ASOS…

Forever 21 checkout experience gets a tech boost

November 20, 2020

Retailer Forever 21 is the first of Authentic Brands Group's properties to deploy Bolt, a checkout experience platform providing seamless checkout, payments…

Fashion designer develops vending machine for hand bags

November 20, 2020

Paris-based fashion designer Jacquemus has created a vending machine offering a selection of the designer's hand bags, including the tiny Chiquito and the new…

Creating a winning balance between automation and human support in customer service

by Priya Iyer

Priya Iyer, chairman and CEO at Vee24, offers insight on how retailers can balance automation with live customer experience in the digital strategy to produce…

Cellular Networks Driving New Retail Business Models

Advances in technology are empowering businesses to provide products and services when, where, and how consumers expect them. Connected retail is driving new…

Study: Pandemic spurring retailer tech spending

November 19, 2020

A majority of retailers, six in 10, are accelerating technology spending plans due to COVID-19's impact on the retail environment, and more than 80% of retail…

Swarovski Crystal Worlds creates a snowy showroom

November 19, 2020

The Swarovski Crystal Worlds museum, a popular Austria tourist destination, is bringing an innovative visitor experience with a first-ever indoor snowfall.

Free webinar: Using product data to build strong customer relationships

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A webinar on Dec. 2, 2020, at RetailCustomerExperience.com and sponsored by Blustream Corporation will detail how retailers can leverage product-owner…

Canada retailer deploys mobile shopping tool to drive contactless shopping

November 17, 2020

Lee Valley Tools, an Ottawa, Canada tool and garden retailer, is offering consumers a mobile shopping tool to foster contactless shopping at its 20 locations…

Fashion designer develops vending machine for hand bags

November 16, 2020

Paris-based fashion designer Jacquemus has created a vending machine offering a selection of the designer's hand bags, including the tiny Chiquito and the new…