Customer service ranks big with millennials, reveals survey

November 16, 2018

Strong human connection is a key customer service experience element for consumers, according to a Uject survey conducted in partnership with Branded Research.

Sift Science debuts reporting suite for its platform.

November 14, 2018

Sift Science's Digital Trust platform now boasts a reporting suite providing real-time analytics and reporting aimed at boosting fraud operations.

Brick-and-mortar retail still king for holiday gift shoppers

November 13, 2018

Nearly three quarters of consumers plan to visit a brick-and-mortar retailer for holiday gift buying this year, and an increasing number of shoppers are taking…

Digital signage tool focus of upcoming webinar

November 13, 2018

End users in retail, hospitality, healthcare and education verticals are undergoing digital transformation and, in the process, are being challenged like never…

Fraugster raises $14M for expansion strategy

November 12, 2018

Fraugster, a software start-up that taps AI to prevent fraud for e-commerce retailers, now has $14 million in Series B funding for expanding into new markets…

Adobe expects record $124B in online shopping due to mobile ordering

November 9, 2018

Adobe is forecasting a surge in holiday shopping, with online sales rising 14.8 percent to $124 billion in U.S., this season with a record Cyber Monday in the…

Kroger testing driverless delivery

November 8, 2018

Supermarket chain, Kroger is piloting automated grocery delivery at a Fry's Food and Drug Store in Scottsdale, Arizona.

Intelligent enterprises are on the rise

November 7, 2018

Intelligent enterprises, defined as those connecting the physical and digital environment, have doubled in just one year.

Banks banking on Garmin contactless pay feature

November 6, 2018

Several top European banks, including KBC Bank and Insurance in Belgium, Rabobank and ABN Amro in the Netherlands and BNL Gruppo BNP in Italy, will begin…

Target debuts holiday deals early, mobile checkout

November 6, 2018

Target has kicked off its Black Friday sales, offering select deals nearly one month early.

Grocer preps pilot for robotic e-commerce fulfillment

November 5, 2018

Albertsons, one of the largest grocery chains in the U.S., is partnering with Takeoff Technologies to test an AI-based microfulfillment technology that will…

Walmart BYOD helping associates work smarter

November 5, 2018

Walmart is deploying a mobile device associate initiative aimed at helping team members work smarter using their own smartphones.

Blind group claims Walmart self-checkout kiosks violate ADA rules

November 2, 2018

The National Federation of the Blind and three Maryland residents are suing Walmart claiming the company's self-checkouts violate the Americans with…

GameStop taps Right Media Solutions to upgrade digital signage

October 30, 2018

GameStop Corp. has selected Right Media Solutions to upgrade its digital video network to more than 3,800 locations. The network will be powered by Commercial…

Monetate, Bazaarvoice partner on customer engagement strategy

October 30, 2018

Monetate and Bazaarvoice are partnering to offer retailers a more effective customer engagement solution.

Walmart partners with PayActiv on early cash access

October 30, 2018

Walmart is partnering with PayActiv to let member employees using the financial wellness app access earned funds from their paychecks at any of the retailer's…

Sam's Club concept store will be test bed for mobile-first customer experience

October 29, 2018

NEC debuts BI analytic platform for retailers

October 25, 2018

NEC Display Solutions of America has launched NEC ALP, a business intelligence analytics platform to help retailers with real-time content and data measurement.

Uber drone food delivery arriving in less than 3 years

October 24, 2018

Uber plans to have food delivery service via drones in play by 2021 and the program is in its "early days," according to news reports.

Choice Market plugs mobile pay, checkout into app

October 22, 2018

Denver-based Choice Market is building a convenience store with the product selection of a natural grocery and fast casual restaurant, according to a press…