The average customer may not be able to articulate the concept, but he wants it to be the case anyway: All facets of a retailer should be seamlessly…
read nowThe history-making 2008 presidential election made waves in the fashion world, too. Vice presidential nominee Sarah Palin turned heads with her rimless Kazuo…
read nowThis regional supermarket chain is giving customers what they want — and what they can really use. According to The Washington Post, Americans redeem only …
read nowCustomer satisfaction is a priority for Barnes & Noble bookstores, and customers are taking notice. The retail store came out on top in the specialty store…
read nowWith all the anxiety surrounding the uncertain economy, here's something else to worry about: What happens to the money on a gift card if a store claims…
read nowNot long ago, self-service stations at grocery stores and airports elicited mostly negative reactions from consumers. But times change, and so do consumers…
read nowWhat a difference a year makes: For much of last 2008, many celebrity fashion lines were flying high. But as the economy tanked, consumers fled in search of…
read nowThe trend of segmenting regional and ethnic product selections continued in recent months. Walmart, which has a multiyear track record of offering Latinos…
read nowAnyone who thinks "cheap chic" is an oxymoron hasn't been to Uniqlo. Japan's casual-wear behemoth has brought Gap-like styles and merchandising to about 82…
read nowSome chains have done very well with a homogenized, cookie-cutter approach, but Urban Outfitters revels in supplying customers with sophisticated…
read nowZoom Systems, the San Francisco-based provider of luxury-good vending machines, is poised to increase its U.S. and Japanese market presence. Customers can't…
read nowFrom humble origins as an outdoor gear store, AE continues to soar as a top fashion destination for teenagers and young adults aged 15-25. They're drawn to the…
read nowNow that CVS gobbled drug middleman Caremark in 2007 and West Coast regional Longs Drug Stores in 2008, the new CVS/Caremark is not only the largest U.S.
read nowHow do you become a retailer if your most popular products are mainly sold through OEMs? That was the debate following Microsoft's announcement of plans to…
read nowThe reign of Virgin Megastores as tourist attractions came to an end with the closing of all six U.S. locations. The stores in general remained profitable, but…
read nowRetailers' ultimate dream is to create a totally new product or concept that's a commercial success, yet not overrun with competition. That's been the reality…
read nowMost every shopper dreams of being treated like an A-lister, even when he isn't shopping in the luxury segment. Some savvy retailers are using shopper perks to…
read nowOnce Woot.com took the Internet by storm, it was only a question of time before deal-of-the-day specials became an online mainstay. Each morning, the site…
read nowMore customers are jumping at the chance to do their banking while polishing off the grocery list. In-store branches tend to be full-service locations that are…
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