76. Circuit City bankruptcy

Perhaps the writing was on the wall when the Wall Street Journal added Circuit City's Philip Schooner to its "Worst CEOs of the Year" list in December 2007.

77. Electronic shelf labels

One of shoppers' biggest peeves is when the shelf display doesn't match what they're charged at the cash register. Their dissatisfaction at being overcharged…

78. Forever 21

If you go where teens gather, you're sure to see at least a few of Forever 21's famous yellow shopping bags. The chain, known for its low-price, teen-friendly…

79. Luxury retail

First, it was the aspirational shoppers who pulled back from luxury retailers like Saks and Neiman Marcus. Now, the truly affluent have decided to stay home…

80. Nordstrom

December 30, 2009

Compared to some of its peers, Nordstrom may be weathering the downturn better than most. February same-store sales were off "only" 15 percent from last year…

81. Credit card data breaches

As if retailers didn't have enough to worry about, credit card data breaches are reaching crisis level, if only in the minds of consumers. Between Heartland…

82. Retailers and credit-card backlash

When gas prices nationwide topped the $4-per-gallon mark in summer 2008, c-stores and gas stations tried to protect their already-lean margins by offering…

83. Hot Topic

For teens who have a darker aesthetic sense than the average Abercrombie & Fitch customer, Hot Topic comes to the rescue with a dose of mall-based…

84. NFC, contactless payments

The security of financial data is a huge issue, but so is customer convenience. As retailers struggle to balance these two possibly competing interests, two…

85. Ann Taylor

One thing Ann Taylor has long been known for is its offerings of sophisticated business attire for women. So, it stands to reason that as the job market…

86. NCR

Although Dayton, Ohio-based NCR has attracted some recent headlines it no doubt would have rather avoided, not all the news has been bad. Despite economic…

87. NRF Customer Experience Concept Store

They don't call it the Big Show for nothing. This year's installment of retail's most important annual conference featured the Retail Customer Experience…

88. Bergdorf Goodman

Though it was last year's best customer experience winner on the Luxury Customer Experience Index survey, Bergdorf has recently borne the brunt of global…

91. Victoria's Secret 90. GameStop 89. FAO Schwarz

91. Victoria's Secret

94. IBM 93. Dollar Tree 92. Borders

94. IBM

97. Gap 96. Safeway 95. Macy's

97. Gap

Top 100 Retail Movers & Shakers: 2010

Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?

Presented by RetailCustomerExperience.com

100. Cloud computing 99. Talbots 98. Directional audio

100. Cloud computing