CTIA 2011: Wi-Fi reliability and mobile transactions

CTIA 2011: Wi-Fi reliability and mobile transactions

David Callisch, VP of marketing for Ruckus, discusses the importance of reliable Wi-Fi, especially when it comes to mobile payments.

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

CTIA 2011: Mobile check-out applications from Verifone

CTIA 2011: Mobile check-out applications from Verifone

Dave Talach, global product manager, talks about his company's two new mobile payment solutions.

CTIA 2011: Aisle 411's mobile wayfinding application

CTIA 2011: Aisle 411's mobile wayfinding application

The company's founder describes how their application can become the grocery shopper's best friend.

Interactive displays go 'to the window, to the wall'

Interactive displays go 'to the window, to the wall'

Interactive displays can literally surround consumers, thanks to Lusens Inc., a Toronto-based company that has developed a way to deploy the technology in the form of interactive walls, floors, windows, kiosks and tables.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Improving the customer experience with smart technology

Improving the customer experience with smart technology

The Innovation Lane concept demonstrates how a checkout process based on Microsoft technology can morph checkout lanes into an extension of loyalty and branding strategies - and into a revenue-enhancing opportunity.

Retail Case Study: PCI Compliance and Video Surveillance

Retail Case Study: PCI Compliance and Video Surveillance

See how the Cisco Video Surveillance Solution is helping a food distribution company stay compliant with evolving PCI standards with minimized operational costs. Plus, upgrading to IP-based video surveillance is enabling them to improve loss prevention capabilities and reduce total cost of ownership.

Phoenix Kiosk: Setting Up Your Kiosk without a PC

Phoenix Kiosk: Setting Up Your Kiosk without a PC

Phoenix Kiosk: Setting Up Your Kiosk without a PC

About Phoenix Kiosk

About Phoenix Kiosk

About Phoenix Kiosk

Phoenix Kiosk: Dual Touch Kiosk

Phoenix Kiosk: Dual Touch Kiosk

Phoenix Kiosk: Dual Touch Kiosk

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Phoenix Kiosk:  Setting Up Your Kiosk with a PC

Phoenix Kiosk: Setting Up Your Kiosk with a PC

Phoenix Kiosk: Setting Up Your Kiosk with a PC

HP digital store experience at NRF

HP digital store experience at NRF

Ray Carlin, Emily Dart and others from HP share their company's new offerings, including mobile solutions for retailers, from the floor of the NRF Big Show.

Digital signage case study: Supermarket chain

Digital signage case study: Supermarket chain

A high-end supermarket chain uses the Cisco Digital Signs for Retail solution to create a store atmosphere that enhances the total shopping experience — and increases sales.

Why LG OLED?

LG OLED commercial displays give businesses amazing new ways to elevate their brands and engage their customers—thanks to unique shape-shifting form factors, a wide viewing angle and dual-sided messaging capabilities that grab attention coming and going.

Sponsored by: LG Electronics USA, Inc.

Cisco Retail Demonstration at VoiceCon 2010

Cisco Retail Demonstration at VoiceCon 2010

Tony Bates and Jim Grubb of Cisco demonstrate collaboration in a retail enterprise through Cisco's Quad Platform, which combines the power of social networking with communications, business information, and content management systems for improved productivity and engagement to accelerate sales cycles and knowledge transfer.

Pan-Oston, NGA tour America to support independent grocers

Pan-Oston, NGA tour America to support independent grocers

The National Grocers Association and Pan-Oston have developed two state-of-the-art mobile Innovation Centers showcasing the latest in front-end technology. The Utopia Across America Tour kicked off on April 26 at the NGA headquarters in Washington, D.C. and continues throughout 2010,...

IBM SurePOS 500 overview

IBM SurePOS 500 overview

IBM's SurePOS 500 helps retailers build a dynamic infrastructure that can improve customer service while reducing checkout time.

Jewelry retailer adds sparkle to merchandise

Jewelry retailer adds sparkle to merchandise

As one of the largest independent jewelers in the U.S., The Diamond Cellar in Dublin, Ohio is known for its expertise in service, selection and, now, its innovative approach to showcasing products throughout its multilevel flagship store. By replacing existing...

Retail Media Kiosk from Frank Mayer

Retail Media Kiosk from Frank Mayer

The new Retail Media Kiosk from Frank Mayer & Associates, Inc. allows users to download music, video, ringtones and more.

Cisco, RSR retail observations for 2010

Cisco, RSR retail observations for 2010

What did retail winners do in 2009 -- and what will they continue to do to stay ahead in 2010? Brian Kilcourse, Managing Partner, RSR Research, shares his post-NRF 2010 outlook for the retail market.

NCR's Mike Webster on reaching consumers in 2010

NCR's Mike Webster on reaching consumers in 2010

The senior vice president and general manager for the tech giant's retail and hospitality division discusses the changing nature of American consumers, and what retailers will need to do to reach them in the coming months. This video was filmed at the NRF 99th Annual Convention & EXPO.

HSN VP with advice for other retailers

HSN VP with advice for other retailers

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about what other retailers can learn from his company. This video was filmed at the NRF 99th Annual Convention & EXPO.

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Surviving the retail revolution: 2018 will be a wild ride