Videos
RAMP: Mobile couponing and daily deals
Saiful Khandaker from FreebeePay used the recent mobile payments conference in Chicago to talk about his company's solution for mobile couponing and daily…
watch now
RAMP: NFC and mobile loyalty programs
Mohammad Khan, president and founder of ViVOtech, talked about the convenience of combining NFC technology with loyalty programs at the RAMP mobile payments…
watch now
RAMP: Growth of direct-carrier billing
Consumers are increasingly turning to their phones for purchases, with the carrier billing charges to the customer directly. Kolja Reiss of mopay talked about…
watch now
RAMP: The evolution of mobile payments
Among other topics, Oscar Munoz from CHARGE Anywhere discussed the evolution and state of mobile payments at the recent conference in Chicago.
watch now
RAMP: Mobile loyalty
Mocapay's Aaron Wald talks about the integration of mobile loyalty and marketing as part of an overall mobile solutions strategy.
watch now
RAMP: One-time use payment codes
At the recent mobile payments conference in Chicago, MagTek's Andy Deignan and Mimi Hart talked about the company's Qwick Codes.
watch now
RAMP: Mobile card-swiping technology
Lance Ning from ID Tech showed some of his company's mobile swiping technology at the recent mobile payments conference in Chicago. Applications include…
watch now
RAMP: PCI compliance with NFC devices
At the recent mobile payments conference in Chicago, Brad Cyprus with Vendor Safe talked about how retailers can stay right with security guidelines when it…
watch now
Detroit Tigers Store at Comerica Park, Opening Day 2011
Delaware North Companies opened a new 6,000 square foot store Detroit Tigers Store at Comerica Park on Opening Day 2011. In this video, Comerica Park's Retail…
watch now
Creating the ultimate customer experience
Using retail store design to attract customers and transform the shopping experience. In this broadcast, Gensler design firm shares its visioning approach.
watch now
Summit: Doug Stephens, Retail Prophet
A review of his panel discussion on marketing through location-based promotions.
watch now
Summit: Don't set social media expectations
Sometimes with social media, the best strategy is just to dive right in, said Paul Flanigan at the 2011 Retail Customer Experience Executive Summit. Also: the…
watch now
Summit: How to track your employees' customer service
Kristi Behr, head of operations for AT&T retail locations, discusses the chain's process for monitoring the customer experience.
watch now
Summit: Helping customers find themselves
A new kiosk/digital sign from Lo-K can show customers the way to specific products as well as perform many other functions.
watch now
Summit: Location-based marketing
Best Buy's Mark Mosoniak led a panel on location-based marketing at the 2011 Retail Customer Experience Executive Summit. This is his recap of highlights.
watch now
Summit: The handheld POS
Story Miners' Mike Wittenstein led a technology panel at the 2011 Retail Customer Experience Executive Summit. Here, he summarizes its focus on the smart phone…
watch now
Summit: Latest consumer trends
At the 2011 Retail Customer Experience Executive Summit, attendees were given a close look at the most recent and important consumer trends. Vickie Abrahamson…
watch now
Summit: The ROI of customer experience
Amy Shea, with Brand Keys, talks about the importance of customer experience to the bottom line. She spoke at the Retail Customer Experience Executive Summit…
watch now
Summit: The power of positive thought
Bob Phibbs, aka the Retail Doctor, believes retailers should think more positively. He spoke at the Retail Customer Experience Executive Summit 2011.
watch now
Retail Case Study: Store Ops Analytics
This solution, featuring Cisco video surveillance integrated with SCOPIX Solutions data analytics and dashboard tools, helps a large sporting goods chain…
watch now