CETW: Age and gender detection

CETW: Age and gender detection

Lo-K displayed its LOOK application at CETW fall 2011. The tool identifies the age and gender of passers-by, enabling retailers to do a better job of merchandising to them.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

CETW: It's iPads to the rescue for POD info

CETW: It's iPads to the rescue for POD info

Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her company's iPad-based POD solution to that very problem: the sales e-binder.

CETW: NCR's endless-aisle solution

CETW: NCR's endless-aisle solution

NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store for use when customers want products not currently in stock.

CETW: ComQi says 'Shazam'

CETW: ComQi says 'Shazam'

Stu Armstrong talks about ComQi's recent partnership with the Shazam mobile app, which provides an audio alternative to QR codes.

Storytelling is key to boosting customer experience and profit

The most common tendency with retailers is to simply give the facts about a product or service without really telling a story about them. Panelists at the ICX Summit addressed this topic and how to create profitable narratives.

Sponsored by: Mood Media

CETW: An update to SlideBuy POP digital sign

CETW: An update to SlideBuy POP digital sign

Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.

Fast Casual Executive Summit: Keys to good hiring

Fast Casual Executive Summit: Keys to good hiring

Sales and HR guru Tom Feltenstein addressed the right interview questions to hire the right people in restaurant and other industries.

CETW: The integration of mobile, digital signage and kiosks

CETW: The integration of mobile, digital signage and kiosks

Digital Signage Today editor Christopher Hall talks to 3Seventy about integration trends and impacts.

CETW: The four-finger ultra-slim kiosk Touch Revolution

CETW: The four-finger ultra-slim kiosk Touch Revolution

Kiosk Marketplace editor Cherryh Butler discusses a new kiosk model at Customer Engagement Technology World.

CETW: ExaDigm's mobile POS system

CETW: ExaDigm's mobile POS system

ExaDigm's David Graybeal discusses the connectivity and PCI compliance of the NX2200 mobile POS system, suitable for retail and foodservice applications.

Why LG OLED?

LG OLED commercial displays give businesses amazing new ways to elevate their brands and engage their customers—thanks to unique shape-shifting form factors, a wide viewing angle and dual-sided messaging capabilities that grab attention coming and going.

Sponsored by: LG Electronics USA, Inc.

CETW: Kiosk keyboards take on a more natural feel

CETW: Kiosk keyboards take on a more natural feel

TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.

Coinstar launches TV ad campaign

Coinstar launches TV ad campaign

Just in time for the holiday shopping season, Coinstar is launching a new ad campaign featuring its no-fee gift cards.

BAI 2011: Wincor's Cineo 6030

BAI 2011: Wincor's Cineo 6030

Saul Caprio demonstrates Wincor Nixdorf's cash-management solution, which can be oriented to face the customer as well as the employee.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Robotic ice cream kiosk

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

QThru demo: Self-checkout via mobile phone

QThru demo: Self-checkout via mobile phone

QThru is a new shopping platform which allows consumers to shop and checkout without standing in line, scanning product as they move through the store.

Digby demonstrates its In-Store Mobile app

Digby demonstrates its In-Store Mobile app

Digby mobilizes retailers by helping them take a strategic approach to in-store mobile engagement and mobile commerce, delivering a unique retail branded experience for the mobile Web and rich Apps for today's consumers whether they are at home, on the go, or in the retail store.

McLaren opens flagship showroom in London

McLaren opens flagship showroom in London

On June 21, McLaren Automotive opened the doors to its first global retailer, McLaren London. By the end of this year, McLaren will have 35 bespoke retailers in 19 countries worldwide selected by McLaren to offer the best in customer...

T-Mobile's new store design

T-Mobile's new store design

T-Mobile is unveiling a new look in nearly 400 stores across the country. The new format is designed to make shoppers feel more comfortable and simplify the purchase process.

RAMP: NFC and mobile loyalty programs

RAMP: NFC and mobile loyalty programs

Mohammad Khan, president and founder of ViVOtech, talked about the convenience of combining NFC technology with loyalty programs at the RAMP mobile payments conference in Chicago.

RAMP: Growth of direct-carrier billing

RAMP: Growth of direct-carrier billing

Consumers are increasingly turning to their phones for purchases, with the carrier billing charges to the customer directly. Kolja Reiss of mopay talked about the state of the paradigm at the recent mobile payments conference in Chicago.

RAMP: Mobile couponing and daily deals

RAMP: Mobile couponing and daily deals

Saiful Khandaker from FreebeePay used the recent mobile payments conference in Chicago to talk about his company's solution for mobile couponing and daily deals.

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