Video: Why, how data drives Dickey's BBQ
CEO Roland Dickey Jr. discusses his three-prong approach to customer experience with Ricardo Belmar of Hughes.
"We have three operating principles," he said. "It is great barbecue, it is speed and it is energy."
Dickey also chats about the variety of technology the chain has invested in and a data system his team built from the ground up. He also gives a few hints on how to get franchisees to embrace new operations.
Companies: Dickey's Barbecue
Mobile Payments Today sat down with Kount CEO Brad Wiskirchen and COO Rich Stuppy to talk about this year’s results, and about trends that are influencing the market now.
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Sponsored by: Mood Media
Get to market faster with feature-rich digital signage from Intel, deliver tangible value and leave lasting impressions, measure audience engagement in real-time, and quickly adapt to new trends for a seamless experience across every channel.
Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.
Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex
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This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.
Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent CONNECT Mobile Innovation Summit.
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Freebirds' VP of Marketing Erin Levzow talks with Hughes' Tim Tang about the importance of mobile for both the business and the customer.
Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.
The Monarch is the latest in self-service kiosk technology from AML. Combining the power of a desktop computer and the user experience of a tablet, the Monarch is the ideal built-for-purpose kiosk designed for retail, hospitality and commercial applications.