5 tips for boosting customer loyalty

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kevin Cochrane, CMO of digital experience management player Jahia, shares specific tips on the strategy.

Home renovation design experience goes high tech at Lowe's

Lucky Lowe's shoppers in Seattle will be using Microsoft HoloLens for kitchen design efforts.

SXSW Spotlight: The conflict between digital democratization and luxury brands

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

What's the definition of luxury? That's one of the questions brands are facing as the evolving digital landscape shifts yet again.

Retail Customer Experience releases 2016 Top 100 Report

Retail Customer Experience's 2016 Top 100 report highlights top online, brick-and-mortar and omnichannel players and insight on their strategies and…

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Providing consumers with a rewarding and successful digital experience can be tricky given integration hurdles that come into play.

Talking With: Needle President Scott Pulsipher on mobilizing brand advocates

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One of a brand's best marketing asset is the loyal fan. That's why it's critical to mobilize such advocates to drive revenue, build the consumer base and boost…

Dorsey wants Square to be synonymous with mobile payments

by Will Hernandez — Editor, NetWorld Media Group

Jack Dorsey wants Square to be synonymous with mobile payments and believes the current EMV shift in the U.S. will help the seven-year old company accomplish…

Talking With: Humm CEO Bernard Briggs on building the customer relationship

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The customer relationship requires knowing the customer, determining their needs and what they expect.

Target's strategy is all about creating a hassle-free customer experience

From all indications 2016 is going to be a busy year for Target and the prime focus will be on the consumer.

Talking With: Euclid Analytics CEO Brent Franson on Amazon’s brick-and-mortar strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Focusing on the omnichannel consumer is a must for retailers, whether they're pure-play ecommerce and looking to move into physical storefronts or vice versa.

Interactive display offers candy lovers a sweet experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Candy shoppers at San Francisco International Arport Terminal 3 are enjoying a unique interactive retail experience.

Data insight key ingredient to Hershey’s sweet retail experience success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Information, and analyzing data, is a prime reason why Hershey is succeeding in a very competitive retail industry.

Webinar: Retailer insight on capitalizing on the lucrative holiday season

An upcoming free webinar offers expert retailer insight on how to ensure businesses can succeed in the most happiest time of the year.

Talking With: Lionbridge Marketing VP Clint Poole on top tech, trends hitting in 2016

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Find out why beacons to deliver in-store, offline digital-offers was a bust in 2015 andy why the intersection of POS tech and personalization will be a hot…

Talking With: Data Science Director Peter Chen on making analytics pay off

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Data and data analysis are critical to be competitive in retail and an expert offers up insight on what to do and what not to do.

Talking With: Cisco Retail CTO Shaun Kirby on digital disruption

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience talks with Cisco Retail CTO Shaun Kirby to get deeper insight on the digital disruption taking place in the retail segment and how…

Talking With: Gladson CEO Sue Sentell on data management strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A big focus in 2016 will be leveraging data to improve and enhance customer experience. An expert offers up tips and insight on making it happen.

January's top 5 stories: Tech, trends and strategies for 2016

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It's time for a look back at the most-read articles at Retail Customer Experience in January just in case you didn't keep up and were focused on keeping those…

Do's, don'ts in deploying a location-based marketing strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

An expert offers up best practices, tips and insight on making location-based marketing a success. Find out about potential pitfalls and misconceptions that…

Talking With: Zebra Technologies on why Wi-Fi is a must-have retail technology

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Implementing a free guest Wi-Fi can pay off in more ways than one and by 2017 an estimated 56 percent of retailers will be on board. But every retailer needs…