Features
Talking With: Needle President Scott Pulsipher on mobilizing brand advocates
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
One of a brand's best marketing asset is the loyal fan. That's why it's critical to mobilize such advocates to drive revenue, build the consumer base and boost…
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Dorsey wants Square to be synonymous with mobile payments
by Will Hernandez — Editor, NetWorld Media Group
Jack Dorsey wants Square to be synonymous with mobile payments and believes the current EMV shift in the U.S. will help the seven-year old company accomplish…
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Talking With: Humm CEO Bernard Briggs on building the customer relationship
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The customer relationship requires knowing the customer, determining their needs and what they expect.
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Target's strategy is all about creating a hassle-free customer experience
From all indications 2016 is going to be a busy year for Target and the prime focus will be on the consumer.
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Talking With: Euclid Analytics CEO Brent Franson on Amazon’s brick-and-mortar strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Focusing on the omnichannel consumer is a must for retailers, whether they're pure-play ecommerce and looking to move into physical storefronts or vice versa.
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Interactive display offers candy lovers a sweet experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Candy shoppers at San Francisco International Arport Terminal 3 are enjoying a unique interactive retail experience.
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Data insight key ingredient to Hershey’s sweet retail experience success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Information, and analyzing data, is a prime reason why Hershey is succeeding in a very competitive retail industry.
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Webinar: Retailer insight on capitalizing on the lucrative holiday season
An upcoming free webinar offers expert retailer insight on how to ensure businesses can succeed in the most happiest time of the year.
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Talking With: Lionbridge Marketing VP Clint Poole on top tech, trends hitting in 2016
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Find out why beacons to deliver in-store, offline digital-offers was a bust in 2015 andy why the intersection of POS tech and personalization will be a hot…
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Talking With: Data Science Director Peter Chen on making analytics pay off
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Data and data analysis are critical to be competitive in retail and an expert offers up insight on what to do and what not to do.
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Talking With: Cisco Retail CTO Shaun Kirby on digital disruption
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience talks with Cisco Retail CTO Shaun Kirby to get deeper insight on the digital disruption taking place in the retail segment and how…
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Talking With: Gladson CEO Sue Sentell on data management strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A big focus in 2016 will be leveraging data to improve and enhance customer experience. An expert offers up tips and insight on making it happen.
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January's top 5 stories: Tech, trends and strategies for 2016
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
It's time for a look back at the most-read articles at Retail Customer Experience in January just in case you didn't keep up and were focused on keeping those…
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Do's, don'ts in deploying a location-based marketing strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An expert offers up best practices, tips and insight on making location-based marketing a success. Find out about potential pitfalls and misconceptions that…
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Talking With: Zebra Technologies on why Wi-Fi is a must-have retail technology
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Implementing a free guest Wi-Fi can pay off in more ways than one and by 2017 an estimated 56 percent of retailers will be on board. But every retailer needs…
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Amazon: We're focused on boosting customer satisfaction, customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
During its earnings call Thursday Amazon leaders didn't seem too upset about falling short of some analysts' financial expectations and drove home the message…
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Mobile banking continues to evolve
by Will Hernandez — Editor, NetWorld Media Group
As consumers demand more access to their favorite brands at all times, financial institutions are trying to oblige.
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New York company debuts pure mobile-only grocery checkout
by Will Hernandez — Editor, NetWorld Media Group
While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store…
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Merchants shift priorities to better serve today's consumers
by Will Hernandez — Editor, NetWorld Media Group
London-based multinational retailer Marks and Spencer describes how it created a new loyalty program.
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Discount Tire wheels out mobile payment with one goal in mind
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as…
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