Features
Bots, in-store tech top trends taking place in retail
The first half of the year boasted big changes for the retail industry, with beloved brands like Target completely redesigning their store, and the convenience…
read now
Free webinar: Discover how mobile is transforming retail store operations
Big name retailers including Container Store and Guess are optimizing on mobile to drive business, boost customer engagement and provide a seamless omnichannel…
read now
The ICX Interview: Richard Ventura, NEC Display Solutions of America
Richard Ventura, vice president of business development and solutions for Director-level ICX Association member NEC Display Solutions of America, talks about…
read now
3 steps to cutting 1 huge expense
Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become…
read now
Pokémon Go spurring mall, retail traffic but sales not so much
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Pokémon Go is driving consumers to malls, retail shops and business districts as millions of gamers search for characters in the game.
read now
CX design firm will read your mind
by Christopher Hall — writer, self
There's a glint of missionary zeal in Jean-Pierre Lacroix's eyes when he talks about the future of store design coming into view on the horizon with an…
read now
Talking With: Motista CEO Scott Magids on capitalizing on customer emotion
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers must focus on, and capitalize on, the emotional aspect within the customer retail experience. But, to do that, retailers must understand a consumer’s…
read now
Talking With: H2O+ Beauty CEO Joy Chen on relaunching a legacy brand
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
It's been a busy year for the company founded as H2O+, a skincare brand started in 1989, as it’s done a complete relaunch as of this past May. With a new name…
read now
Talking With: Clicktale VP Michal Harel on customer experience trends
Customer experience should be about ease of use, but often a retailer's focus is off-point, according to Clicktale VP Michal Harel, who shared her insight on…
read now
Talking With: Kevin Meagher, IoT innovator, on IoT in the retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
One of the biggest buzzwords of 2016 is the Internet of Things. Kevin Meagher, former VP and general manager of Lowe’s IoT Smart Home initiative, talks about…
read now
Creating a 'phygital experience': Experts offer insight, tips and strategy advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year it seems the term ‘phygital’ is the big word when it…
read now
NRF asks U.S. House to put OT regulation on pause
by S.A. Whitehead — Food Editor, Net World Media Group
The House Small Business Committee this week got an earful from the National Retail Federation on the Federal overtime regulations set to become effective Dec.
read now
Talking With: Stratacache VP Jeff Griffin on digital media trends, the game-changer to come
by Lyle Bunn — Strategy Architect, BUNN
Retail experience industry expert Lyle Bunn talks with Jeff Griffin as Griffin joins forces with Stratacache,
read now
Talking With: Visa digital executive about brand awareness, Pay with Amazon, and the IoT
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Vish Shastry at the Shoptalk conference to discuss Visa Checkout and where the card network plans to take it in the coming…
read now
Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)
by Will Hernandez — Editor, NetWorld Media Group
In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we…
read now
Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics including e-commerce, the checkout experience…
read now
The Honest Company CEO: Innovation, focus are keys to success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Initially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And it happened in just four years.
read now
Why customer loyalty is way more than just offering a consumer discount
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deploying a retail customer loyalty strategy is much more than just offering a discount: it's a connection between a consumer experience and the customer…
read now
Priceline Group: We are a platform for experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Maelle Gavet, executive vice president, global operations, The Priceline Group, discusses her company's strategy during a fireside chat at the Shoptalk event…
read now
Under Armour, Luxottica share insight on immersive retail innovation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Under Armour and Luxottica may not seem to have much in common at first glance, given their specific retail industry focus. But the athletic performance…
read now