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Features

CONNECT: Does your mobile experience offer 3 crucial things?

by Cherryh Cansler — Editor, FastCasual.com

Three components are necessary for a successful mobile experience.

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IPO or no IPO? Top considerations for retailers mulling going public

The IPO landscape is attractive for retailers within special or unique niches, especially for those that can build grassroots buzz and differentiate themselves…

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Digital wallets: How merchants can tap mobile platforms to draw in shoppers

Can mobile wallets help customers and merchants? Yes, but just going 'mobile' is half the equation.

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Target deploys beacon technology to boost customer experience

Using the Target iPhone app, customers can get insight on sales and special deals during pilot program.

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Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

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Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

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Mobile POS market expected to increase 400 pct. by 2019

by Will Hernandez — Editor, NetWorld Media Group

If you're overwhelmed by the amount of choices in the current mobile point-of-sale market, prepare to feel that way for the next four years because this sector…

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Engaging the millennial shopper: It's not easy but it can be done

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.

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Lululemon brews unique approach for luring male shoppers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Lululemon obviously believes the way to building a bigger male consumer base is all about crafting the right beer.

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6 dos and don’ts of successful loyalty programs

by Cherryh Cansler — Editor, FastCasual.com

Loyalty programs are a standard form of marketing by retailers these days, whether they’re done digitally or via old-fashioned punch cards. All programs are…

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App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

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Webinar download available: What Which Wich learned on its quest for perfect CRM

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Experts offered insight on how to choose the best customer relationship management partner and technology from the enterprise retailer perspective and the…

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Back to School: Shoppers will make more trips, spend more and seek out the best price

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Survey reveals traditional items being replaced on shopping lists, and students are even buying their own supplies these days.

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Back to School: How one NY retailer is approaching the business season

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this fourth installment of the 10-part Back-to-School series the focus is on a NY clothing retailer undertaking new strategies to boost loyalty and revamp…

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Back to School: Sales to dip nearly 10% despite other economy gains

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite positive economic moves in the housing and job markets, the retail back-to-school sales season won't be as robust as last year. Overall, however…

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How 'informed' employees will make your restaurant more money

Developing a culture of learning is a 365-day commitment that will motivate staff and have a significant impact on the bottom line if retailers put in the time…

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Mobile online retail payments in focus

by Will Hernandez — Editor, NetWorld Media Group

Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and…

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Amazon bested Black Friday in Prime Day sales event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours…

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How digital signage is leading retail's 'Internet of Things'

The Internet of Everything has changed the retail landscape when it comes to the customer experience; one of the principal endpoint solutions being utilized…

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Back to School: Not too early to start planning as new trends factor into strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this first part of a 10-part series on back-to-school retail strategies experts offer up insight on new trends and why you need to start planning for the…

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