CONNECT: The issues preventing widespread beacon deployment

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with retailers today.

Wearable payments: The next frontier?

by Will Hernandez — Editor, NetWorld Media Group

Companies like Nymi are attempting to take this corner of the industry to another level, but where does the market stand as we roll towards 2016?

Dell CIO talks ecommerce strategy, building a rich customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Dell CIO Paul Walsh says a successful retail customer experience requires caring about each kind of customer, from the moment they log on to the moment they…

CONNECT: The current state of mobile wallets and mobile ordering

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an…

Restaurant to customers: Just pay what you think the meal is worth

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

What better experience can a diner have than tallying up their own meal tab?

Coca-Cola taps digital signage to find out 'What's in a Name?' in Times Square

by Christopher Hall — w, t

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

CONNECT: Does your mobile experience offer 3 crucial things?

by Cherryh Cansler — Editor, FastCasual.com

Three components are necessary for a successful mobile experience.

IPO or no IPO? Top considerations for retailers mulling going public

The IPO landscape is attractive for retailers within special or unique niches, especially for those that can build grassroots buzz and differentiate themselves…

Digital wallets: How merchants can tap mobile platforms to draw in shoppers

Can mobile wallets help customers and merchants? Yes, but just going 'mobile' is half the equation.

Target deploys beacon technology to boost customer experience

Using the Target iPhone app, customers can get insight on sales and special deals during pilot program.

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

Mobile POS market expected to increase 400 pct. by 2019

by Will Hernandez — Editor, NetWorld Media Group

If you're overwhelmed by the amount of choices in the current mobile point-of-sale market, prepare to feel that way for the next four years because this sector…

Engaging the millennial shopper: It's not easy but it can be done

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.

Lululemon brews unique approach for luring male shoppers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Lululemon obviously believes the way to building a bigger male consumer base is all about crafting the right beer.

6 dos and don’ts of successful loyalty programs

by Cherryh Cansler — Editor, FastCasual.com

Loyalty programs are a standard form of marketing by retailers these days, whether they’re done digitally or via old-fashioned punch cards. All programs are…

App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

Webinar download available: What Which Wich learned on its quest for perfect CRM

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Experts offered insight on how to choose the best customer relationship management partner and technology from the enterprise retailer perspective and the…

Back to School: Shoppers will make more trips, spend more and seek out the best price

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Survey reveals traditional items being replaced on shopping lists, and students are even buying their own supplies these days.