NRF: Consumer spending on moms to skyrocket

by Josh Fischer — Editor, NetWorld

Consumers will spend more than $20 billion on their moms this Mother's Day.

5 ways to improve your hiring

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Doug Fleener, former director of retail for Bose Corporation, lists five ways to improve retail hiring practices.

Lululemon's ABC's of marketing

by Bryan Pearson — President, LoyaltyOne

While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its…

3 lessons retailers can learn from ad agencies

by Cherryh Cansler — Editor, FastCasual.com

Retailers, marketers and business owners can learn a lot from ad agencies.

Report: Path to online purchasing is nonlinear

by Josh Fischer — Editor, NetWorld

New survey results found that 60 percent of consumers shop online at least once a month and prefer smartphones to tablets.

Lock it up: 5 ways to protect customers using mobile payments

There are plenty of cost-efficient mobile payment processors designed to fit the budget needs of small businesses, but ensuring sensitive data customers that…

Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Why millennials are careful shoppers

by Cherryh Cansler — Editor, FastCasual.com

Millennials' constant connectivity and dependence on social media means that they trust their friends and social networks. However, when it comes to making…

Is Facebook Messenger coming to retail?

by Alex Hum — Chief Architect, IT Consultant

With a reach of more than 600 million active monthly mobile users, Facebook Messenger as a business platform has the potential to make quite an impact. Alex…

Under Armour boosts customer experience with digital signage in new Chicago store

by Christopher Hall — w, t

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new…

EMV shift could also shift NFC payments adoption

by Will Hernandez — Editor, NetWorld Media Group

With about six months to go before merchants have to make the switch to POS terminals that accept chip cards, some industry executives are expecting proximity…

Learn why 'Fitting Rooms Matter'

'No buying decision is final until the try-on is complete!' says fitting room expert and Alert Tech CEO Marge Laney, who's on a one-woman mission to improve…

Why you should take retail traffic indexes with a grain of salt

Why are there such discrepancies in these indexes ... and whom should you believe?

Starbucks suspends 'Race Together' campaign amid criticism

by Josh Fischer — Editor, NetWorld

Hoping to encourage a dialogue around race-related issues, the Seattle-based coffee giant devised the now partially dismantled "Race Together" campaign where…

The weak link in Apple Pay's security chain

Crooks have been using a surprisingly low-tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.

Are your fans mad about your brand?

by Pat Bakey — General Manager Consumer Industries, SAP

With March Madness upon us, here's how retailers can learn from sporting fanatics.

Apple Watch aims to alter payment and shopping experience

by Will Hernandez — Editor, NetWorld Media Group

Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.

Five major misconceptions about cryptocurrency

by Scott Slucher — Account Executive, Networld Alliance

With all the heated rhetoric surrounding the topic, we thought it would be helpful to reach out to people who work with cryptocurrencies on a daily basis to…

The ROI of social engagement

by Scott Slucher — Account Executive, Networld Alliance

Current social media trends put the focus on context.

Why the empowered customer is good for retail

While the Internet trained consumers to be extreme deal-seekers, the mobile revolution is empowering them to be extreme convenience-seekers.