Discovering the best tactics for your retail kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Finding the correct space for your retail kiosk can be a challenge. This means you have to become skilled at finding ways to make your kiosk stand out.

Can IPS enhance the shopping experience?

by Josh Fischer — Editor, NetWorld

Retail Customer Experience sat down with Christian Lundquist, CEO of SenionLab, to explain IPS and how it might help retailers.

What Macy’s, Neiman and Guess reveal about price wars

by Bryan Pearson — President, LoyaltyOne

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Retailers cautious about embracing upgraded payment options

by Josh Fischer — Editor, NetWorld

Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.

What is bitcoin's retail future?

by Will Hernandez — Editor, NetWorld Media Group

While enthusiastic about the virtual currency's future, bitcoin experts sounded a note of caution about retail consumer adoption.

NRF: Consumer spending on moms to skyrocket

by Josh Fischer — Editor, NetWorld

Consumers will spend more than $20 billion on their moms this Mother's Day.

5 ways to improve your hiring

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Doug Fleener, former director of retail for Bose Corporation, lists five ways to improve retail hiring practices.

Lululemon's ABC's of marketing

by Bryan Pearson — President, LoyaltyOne

While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its…

3 lessons retailers can learn from ad agencies

by Cherryh Cansler — Editor, FastCasual.com

Retailers, marketers and business owners can learn a lot from ad agencies.

Report: Path to online purchasing is nonlinear

by Josh Fischer — Editor, NetWorld

New survey results found that 60 percent of consumers shop online at least once a month and prefer smartphones to tablets.

Lock it up: 5 ways to protect customers using mobile payments

There are plenty of cost-efficient mobile payment processors designed to fit the budget needs of small businesses, but ensuring sensitive data customers that…

Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Why millennials are careful shoppers

by Cherryh Cansler — Editor, FastCasual.com

Millennials' constant connectivity and dependence on social media means that they trust their friends and social networks. However, when it comes to making…

Is Facebook Messenger coming to retail?

by Alex Hum — Chief Architect, IT Consultant

With a reach of more than 600 million active monthly mobile users, Facebook Messenger as a business platform has the potential to make quite an impact. Alex…

Under Armour boosts customer experience with digital signage in new Chicago store

by Christopher Hall — w, t

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new…

EMV shift could also shift NFC payments adoption

by Will Hernandez — Editor, NetWorld Media Group

With about six months to go before merchants have to make the switch to POS terminals that accept chip cards, some industry executives are expecting proximity…

Learn why 'Fitting Rooms Matter'

'No buying decision is final until the try-on is complete!' says fitting room expert and Alert Tech CEO Marge Laney, who's on a one-woman mission to improve…

Why you should take retail traffic indexes with a grain of salt

Why are there such discrepancies in these indexes ... and whom should you believe?

Starbucks suspends 'Race Together' campaign amid criticism

by Josh Fischer — Editor, NetWorld

Hoping to encourage a dialogue around race-related issues, the Seattle-based coffee giant devised the now partially dismantled "Race Together" campaign where…

The weak link in Apple Pay's security chain

Crooks have been using a surprisingly low-tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.