User analytics adds muscle to Virtual Concierge (Video)

The Virtual Concierge digital signage kiosk from Parabit provides user insight with analytics-gathering software.

Indoor mapping gives power to retailers

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

In-store navigation systems appeal to retailers looking to gain shopper insight and boost customer engagement.

Digital signage and the shopper's path (Commentary)

A digital signage expert looks at the convergence of mobile phone data and smart digital signage in mapping shopper paths.

NCR announces $650 million-dollar deal to acquire Retalix

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The cash deal for the retail POS software company allows NCR to expand its solutions portfolio and end-to-end offerings.

Thanksgiving and Black Friday spending round-up

This year's average ticket price spiked, thanks to less aggressive discounting.

Best Buy invests 50,000 hours in employee training on Windows 8

The radical new operating system is leading to the kind of products that people need to see and touch.

Using the smartphone 'key' to get to shoppers' wallets

by Christopher Hall — w, t

A survey highlights the importance of smartphones this holiday season and how in-store media can activate smartphone shoppers.

Tips for a safe and profitable Black Friday

From staffing and stocking to security, crowd management, and safety, the responsibilities are far-reaching.

Delivering loyalty: Ten lessons learned From Zappos.com

Zappos.com is more than an electronic shoe store. It is a community that happens to put you in a pair of great-looking shoes.

Organizers cancel CETW 2013 Vegas show, focus solely on NYC

by Christopher Hall — w, t

Growing the NYC show will be the priority of CETW organizers in 2013.

Minnie Mouse does the catwalk at Barneys NY (Video)

by Christopher Hall — writer, self

Barneys flagship store in NYC installs an eye-catching electronic window display for the holiday shopping season.

Commentary: Using digital engagements to connect with today's shoppers

A CETW panel discussed making use of technology and DOOH throughout the retail purchase process.

MCX's perspective: What merchants want from mobile commerce

Walmart, Target, CVS, Lowe's, Best Buy … why are so many merchants lining up to commit to MCX?

CETW12: The power of social media done right

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Citibank executive Frank Eliason explains the pitfalls and benefits of social media.

How showrooming may hurt holiday retail sales

If every holiday season has a scrooge, then this year for retailers, it's showrooming.

CETW12: NFC will sweep away QR codes

by Cherryh Cansler — Editor, FastCasual.com

Panelists discussed how NFC will change the shopping experience.

CETW12: Show must go on, despite snow, sleet, Sandy

by Cherryh Cansler — Editor, FastCasual.com

The show's Mobile Engagement Zone is bigger than ever despite the unpredictable weather.

Are your QR codes gathering dust?

Retailers need to use QR codes to deliver something of value to consumers.

CETW12: 5 Things to look for at CETW NYC

by Christopher Hall — w, t

CETW in New York City is set to open; here's what to look for this year.

Price-matching becomes retail holiday strategy

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

With showrooming abounding, retailers look to match prices of online competitors. Is that a good idea?