Features
Olympics not a win for Redbox
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
A lack of new releases for Redbox and high Olympic viewership led to a stagnant Q3.
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Retail, restaurants drive big business with loyalty programs
by Christopher Hall — w, t
Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.
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A Starbucks pop-up serves latte lessons in Japan
by Cherryh Cansler — Editor, FastCasual.com
More than 20,000 customers poured in during the pop-up's short stay.
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Smart signage, smart phones and smart retailing (Commentary)
A longtime digital signage pro takes a look at how smart signs and smartphones work together to make for smart retail.
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Coinstar: Rubi and Redbox Tickets a benefit to retailers
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
If the company's predictions are correct, coffee and tickets will drive foot traffic to stores.
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RCE Podcast episode 12: How Walmart same-day delivery might impact retail
Walmart announced this week that it is testing same-day delivery in a few select markets. Will this be truly disruptive to other retailers, or is it just a…
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What every retailer must know about Gen Y, part 2
Thrift is the new shopping; they call it thrifting. In this way, Millennials resemble their grandparents' Silent Generation.
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Augmented reality: A growing force in retail
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
From cereal boxes to lingerie, augmented reality is cementing its place in retail.
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Merchant Customer Exchange adds new merchants
by James Wester — Editor 1, Mobile Payments Today
Among the new group of merchants joining MCX are Gap, Dillard's, Bed Bath & Beyond and Dunkin' Brands.
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What every retailer must know about Gen Y, part 1
Millennials live two lives: one in real time and the other in an edited virtual world.
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Unmetric's Top Retailer Report shows social media showdown
Target is the clear leader on Twitter, while Walmart leads in Facebook presence.
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Retail self-service is going strong, experts say
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
According to a Q&A with NCR, retail is a major market for self-service solutions.
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Three examples of radical differentiation at Lululemon
The popular yoga retailer 'zigs when everybody else zags.'
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RCE Podcast episode 11: Is retail any fun anymore?
A study this week suggesting that "retail therapy" isn't a real phenomenon leads to a fascinating discussion about how we feel and how we want to be spoken to…
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C-store chain Wawa goes digital
by Christopher Hall — writer, self
After a successful pilot, the chain is rolling out digital signage to all of its more than 600 locations across the U.S.
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Walgreens, LoyalBlocks unveil loyalty innovations
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
The Walgreens app lets customers scan their mobile devices to earn points and redeem awards without a physical card.
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The new 'super shopper' and the fate of bricks and mortar retail
Despite the mobile boom, 90 percent of consumers still embrace the physical store when making retail purchases.
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iPhone 5 features Passbook loyalty app, but no NFC
by James Wester — Editor 1, Mobile Payments Today
Apple unveils a new design for its flagship phone but doesn't include near field communications.
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Scan & Go puts retail self-checkout on the move
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
Walmart puts mobile in charge by testing an iPhone application for self-checkout.
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RCE Podcast episode 10: A #Likeable social media chat with @DaveKerpen
We're taking a break from our usual format this week and next, so that we can bring you a few brief highlights from the third annual Retail Customer Experience…
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