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Features

Retail Customer Experience launches retail podcast

by James Bickers — Editor, Networld Alliance

The weekly wrap-up show will focus on the big events of the week, with food-for-thought for the days ahead.

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Motorola shares vision for future of retail

Motorola unveiled new customer experience solutions at its New York event this week.

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New technology allows buttons to pop up from touchscreens

Tactus Technology has debuted a haptic user interface with physical buttons that rise up from a touchscreen surface.

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Experts discuss dos and don'ts of rebranding

Defining the target audience is one of the most important steps when developing a rebranding strategy.

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How to design your own solar-powered QR codes

A step-by-step on how to pull off your version of Emart's innovative marketing campaign.

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Debate this: Do prescription drug kiosks belong in the marketplace?

The FDA recently held a hearing to weigh the pros and cons of deploying prescription drug kiosks across the nation.

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How retailers can get better ROI from Facebook Open Graph 2.0 and Timeline

Open Graph 2.0 allows for actions and expressions that were previously unavailable.

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Commentary: Lessons learned from mystery shopping

Mystery shopping has helped c-stores protect their bottom lines by ensuring attentiveness to the shopper.

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Survey: Consumers using Pinterest to engage with retailers more than Facebook, Twitter

Good deals still the leading reason for visits, but deals and promos are losing their luster.

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NRF announces winners of 'This is Retail' (videos)

Nearly 1 million votes were cast during the contest.

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What you missed at London's Screenmedia Expo

The show emphasized retail's need for digital signage.

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Redbox sets sights on Canada

Will the retail giant push out the smaller competition?

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Commentary: Building a proximity marketing strategy that protects customers

Consumers are wary, rightly so, of any attempt to use their personal information to gather data and sell products.

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PayPal partners with POS makers, merchants on mobile payments

by James Wester

Company announces partners bringing its offline strategy to the real world.

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The top retail tech deployments of the year ... so far

Industry experts discuss a few solutions that have enhanced the customer experience.

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Roundtable: Vidal Sassoon's lasting legacy for retail

by James Bickers — Editor, Networld Alliance

The beauty pioneer changed the way people think about hair and built a retail empire in the process.

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Q&A with Bryan Pearson, author of 'The Loyalty Leap'

Pearson discusses the importance of relevance when it comes to building a loyalty program that people will care about.

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Location, location, location: Where to put digital signage in retail

Retailers have to get smart when it comes to digital signage placement.

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What does Facebook's app store mean for retailers?

The bottom line for retailers is this: Now, the way Facebook works can be customized to lift sales.

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Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

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