Take a stand against 'showrooming' with digital signage, kiosks (Commentary)

Retailers can use digital signage and kiosks to get customers to buy in-store rather than online.

Retailers wary of mobile payments

by James Wester — Editor 1, Mobile Payments Today

Merchants must look beyond the payment to find value in mobile payments.

CTIA: MasterCard puts digital wallet in shoppers' virtual pocket

Payment company releases new product to make on-and-offline shopping easier.

Kiosks 'Going Postal' in North Virginia stores

The U.S. Postal Service is testing shipping kiosks in retail settings.

How to help shoppers increase spend this Mother's Day

Mother's Day shopping can be big bucks for retailers, but there are still a few ways to get shoppers to spend even more.

Brick-and-mortar's inherent advantage: In-store relevance

Smart retailers make customers feel that their preferences, wants and needs are a priority from the minute they walk into the store.

Brand attachment: The Barefoot Bandit and our sense of self

What an 18-year-old on a crime spree teaches us about branding.

NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

What retailers should know about Google Glasses

Retail experts and techies debate the technology's feasibility and why retailers should care.

Opinion: Customization becoming essential to the customer experience

Far from being just a feature, customization is a product strategy.

Unlike Apple's walled content garden, Amazon is 'building forests'

The online retailer's deal with J.K. Rowling might hint at its digital retail dominance.

Nanonation rocks out ambient digital signage, product info kiosks (Video)

The company talks retail solutions in digital signage and kiosks.

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

RAMP: Software allows retailers to remotely manage all solutions (video)

Joseph Grove of Retail Customer Experience discussed the solution with Kaseya's Ray Barber.

CETW12: How to integrate touchscreens with tablets in retail (Video)

Touch tech firm reimagines the retail space at Customer Engagement Technology World.

CETW12: Digital Darwinism means only the engaging survive (Video)

by Christopher Hall — writer, self

Creating experiential DOOH campaigns: It's a retail jungle out there; only the adaptable and engaging will survive.

Study: Mobile isn't the end for brick-and-mortar stores

Most consumers still want to shop in stores.

CETW12: NCR integrating mobile with digital signage, kiosks (Video)

NCR partners with app company to create a chain from digital signage to mobile to self-service kiosks.

CETW12: Loyalty program uses tablets, smartphones for easy adoption

RewardMe makes it easy for retailers and consumers to embrace loyalty programs.