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Features

NRF announces winners of 'This is Retail' (videos)

Nearly 1 million votes were cast during the contest.

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What you missed at London's Screenmedia Expo

The show emphasized retail's need for digital signage.

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Redbox sets sights on Canada

Will the retail giant push out the smaller competition?

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Commentary: Building a proximity marketing strategy that protects customers

Consumers are wary, rightly so, of any attempt to use their personal information to gather data and sell products.

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PayPal partners with POS makers, merchants on mobile payments

by James Wester

Company announces partners bringing its offline strategy to the real world.

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The top retail tech deployments of the year ... so far

Industry experts discuss a few solutions that have enhanced the customer experience.

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Roundtable: Vidal Sassoon's lasting legacy for retail

by James Bickers — Editor, Networld Alliance

The beauty pioneer changed the way people think about hair and built a retail empire in the process.

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Q&A with Bryan Pearson, author of 'The Loyalty Leap'

Pearson discusses the importance of relevance when it comes to building a loyalty program that people will care about.

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Location, location, location: Where to put digital signage in retail

Retailers have to get smart when it comes to digital signage placement.

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What does Facebook's app store mean for retailers?

The bottom line for retailers is this: Now, the way Facebook works can be customized to lift sales.

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Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

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Take a stand against 'showrooming' with digital signage, kiosks (Commentary)

Retailers can use digital signage and kiosks to get customers to buy in-store rather than online.

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Retailers wary of mobile payments

by James Wester — Editor 1, Mobile Payments Today

Merchants must look beyond the payment to find value in mobile payments.

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CTIA: MasterCard puts digital wallet in shoppers' virtual pocket

Payment company releases new product to make on-and-offline shopping easier.

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Kiosks 'Going Postal' in North Virginia stores

The U.S. Postal Service is testing shipping kiosks in retail settings.

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How to help shoppers increase spend this Mother's Day

Mother's Day shopping can be big bucks for retailers, but there are still a few ways to get shoppers to spend even more.

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Brick-and-mortar's inherent advantage: In-store relevance

Smart retailers make customers feel that their preferences, wants and needs are a priority from the minute they walk into the store.

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Brand attachment: The Barefoot Bandit and our sense of self

What an 18-year-old on a crime spree teaches us about branding.

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NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

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Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

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