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Features

'New movers' become big retail opportunity

A growing number of Americans are relocating for work, sun or family, creating a marked uptick in household spending.

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Satisfying the substance shopper

Customers are reaching out to connect with the products they buy in more direct, personal ways.

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NCR and its 'c-tailing' revolution

by James Bickers — Editor, Networld Alliance

The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.

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Top ten people who influence American shoppers

Influential figures from entertainment, business and politics are promoting the era of "mindful spending."

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Digital displays in retail environments coming of age

Retailers are beginning to recognize and reap the benefits of using digital displays to influence shopper decisions.

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Facebook 'Like' widget affecting retail marketers

Like is rapidly becoming an index of content, based on mass popularity as opposed to an arbitrary Google algorithm.

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J.C. Penney gets 'maniacal' about digital commerce

The department store chain is looking to grow its online business by $1 billion within five years.

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Report: Americans will pay more for excellent service

Customers want outstanding service, but two-thirds feel they aren't getting it.

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Retail Roundtable: Sam's Club offering SBA loans

by James Bickers — Editor, Networld Alliance

Is this a natural extension of the brand, or is the company overextending itself and getting away from its retail roots?

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Shaping customer experience a critical strategy as retail recovers

'Indistinguishable sameness' can alleviated by a cohesive experience plan.

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Top 100: 3. Amazon

What was once a humble online bookstore is now the 800-pound gorilla of the retail world. The company was a pipedream of founder Jeff Bezos at first; within…

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Top 100: 1,2.The economy/gas prices

by James Bickers — Editor, Networld Alliance

Call it two different sides of the same lack of coin: The first and second place finishers in our survey of the 2009's movers, shakers, brands and trends are…

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Live-tweeting the Online Retailer conference

Follow the latest news from Australia's major online retail event, July 6-9 in Sydney.

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The manufacturer's role in shopper-centric category management

Manufacturers and retailers need to work together to get the most benefit from shopper-centric analytics.

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Deal-of-the-day pioneer Woot acquired by Amazon

by James Bickers — Editor, Networld Alliance

The iconoclastic online retailer takes an extremely unusual approach in making the announcement.

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Top 100: 4. Smaller store formats

For many years, the march of retail was pointed in the direction of ever larger things. Stores ballooned in size and selection, and consumer behaviors changed…

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New Disney Store is 'immersive, one-of-a-kind retail experience'

The Montebello store is the first of 20 newly designed locations that will open in major markets in 2010.

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Top 100: 5. Bankruptcies in retail

Circuit City may have been the biggest retail casualty in 2008, but it certainly wasn’t the only one. KB Toys, Linens ‘N Things, Sharper Image, Steve &…

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NRF: Three-quarters of online retailers are dialing up mobile strategies

One in five retailers boasts having a fully implemented mobile strategy in place already.

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Top 100: 6. Digital delivery of products

Not very long ago, buying new computer software meant driving to the store and purchasing something in a cardboard box; buying music meant another drive, this…

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