by James Bickers — Editor, Networld Alliance
A massive new kiosk that dispenses wine by the bottle is being met with ridicule in oenophile circles.
read nowThey represent only a fifth of Apple’s total revenue, but what a stylish fifth it is. In the relatively short time Apple Stores have dotted the shopping mall…
read nowCutting prices can be a useful tool with core customers, but will just as often backfire on a retailer.
read nowTransitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.
read nowWhen the first iPhone was announced in early 2007, it was billed by some as the third major computing platform, after Windows and Mac OS. It was to be the Holy…
read nowExtracting business insight from raw data is possible through the establishment of a sound analytics process.
read nowAccording to the NRF, the 2008 holiday shopping season was the most challenging one in years for retailers. It was a perfect storm of negative forces that…
read nowOnce the Mecca of the shopping experience, the shopping mall has lost its prominence as both a cultural force and a practical necessity. In October of 2008…
read nowInaccuracies in listings across multiple local search platforms can result in a significant brand identity crisis.
read nowHow understanding the four types of retail employees can help you improve customer service.
read nowA leading provider of asset-based credit to retailers talks about the economic downturn and the months ahead for retail.
read now"At Zappos.com, Customer Service Is Everything. In Fact, It’s The Entire Company."Known primarily as an online shoe retailer, Zappos clearly has its heart in…
read nowRetail giant Walmart has spent a great deal of energy recently testing smaller store formats and different branding. The chain launched a new logo and design…
read nowWith past technological barriers now down, mobile video is a fertile playground for retail marketers.
read nowApple and its iTunes store pleased a lot of customers in 2008 when it finally dropped its digital rights management (DRM) restrictions on most of its song…
read nowIn 2009, 88 percent of U.S. online customers abandoned at least one shopping cart, 136 million people in total.
read nowFindings include an uptick in affluent consumer spending and optimism, and shifting online commerce expectations.
read nowUnauthorized use of trademarked brands hits consumers and retailers where it hurts.
read nowTwo-thirds of consumers buy 'off list,' and 90 percent will pick up impulse items perceived to be a bargain.
read nowby Christopher Hall — writer, self
Digital signage usually brings to mind Times Square, not the town square, but it looks like it's headed that way too.
read now