The four types of convenience store shoppers

By understanding these different motivations, brands can better leverage true, in-the-moment behavior to trigger purchases.

Top 100: 14. Social networking and retail

Not only have people turned to social networking for connecting with old friends and business contacts, they are using it to connect to their favorite retail…

Eight insights for maximizing online coupon use

Think beyond discounts, maintain clarity and update your offers frequently in order to keep promotions fresh.

Survey: 68 percent of shoppers say promotions spur retailer visits

In-store, mailed and emailed promotions most effective at driving new traffic.

Top 100: 15. Best Buy

As small and large consumer electronics stores (e.g., Circuit City) faltered in 2008, thanks in large part to a U.S. economic downturn, retail giant Best Buy…

Top 100: 16. Pop-up shops

The store-within-a-store picked up steam in 2008. One of the largest examples was the Rock Band 2 popup store at the Virgin Megastore in Times Square. The…

Packstream seizes the 'ultimate marketing touchpoint'

by James Bickers — Editor, Networld Alliance

Software company helps retailers customize their packaging with one-to-one marketing messages.

Localizing online prices drives international e-commerce sales

Most Internet usage occurs outside of North America, and localizing prices can turn international browsers into buyers.

Top 100: 17. Web 2.0

Embracing Web 2.0 has become a mantra for many retailers as they seek to gain customer loyalty from a growing legion of techsavvy shoppers. The still-emerging…

Study: 60 percent of customers look for coupons before shopping

Coupons are still an important preplanning mechanism, especially within the grocery channel.

Opinion: Why mystery shopping isn't enough for retailers

A customer feedback expert offers four reasons why mystery shopping is insufficient for capturing the voice of the customer.

Personalized URLs can cut through mass-marketing clutter

Smart use of PURLS can turn outbound marketing messages into customized, personal experiences.

Top 100: 18. Store traffic measurement tools

It wasn’t exactly Big Brother watching you in your favorite retail chain, but it might have been a form of sophisticated digital signage and camera-based…

Retail Review: Total Wine & More

For fans of potent potables, a mind-blowing experience awaits within an old Circuit City location.

Top 100: 19. The tween explosion

Thanks to Disney, the buying power of tweens (kids between 10-14 years old) has seldom been more focused and potent. Witness Hannah Montana/Miley Cyrus and the…

Branding transforms Saks Fifth Avenue OFF 5TH

The luxury discount destination prepares to open four more stores in 2010.

Top 100: 20. In-store Web access

A few other retailers already offer it — Best Buy and Borders, to name two — but as CompUSA struggles to make a comeback with new parent company Systemax, Web…

Five trends to help retailers compete on convenience

A time-starved populace demands immediate gratification, but it won't compromise on selection.

Top 100: 21. Retail at airports

Shopping at airports while waiting for a connecting flight is no longer small potatoes. Indianapolis International Airport, the nation’s first big terminal…

NRF: Gift spending is up for graduation season

Fewer people will buy graduation gifts, but they will spend slightly more than last year.