Top 100: 22. Return policy changes

Employing new technology and softening some policies, cash-strapped retailers were intent on making the returns process as pleasant and easy for customers as…

Can companies really predict what customers like online?

Internet marketers may not know as much about shoppers as they think do, according to a new study.

Top 100: 23. Interactive storefront windows

Several retail chains have used the power of interactive displays to market their products. Shoppers at select Tommy Hilfiger Denim stores could capture…

Five tips for winning shoppers in new categories

How retailers can use data and an understanding of the customer to increase shopping trips, basket size.

Closing the gap between shopper needs and e-commerce technology

Why dynamic content represents the best chance for snagging the online shopper's attention, and closing the sale.

Ten ways retailers can build their opt-in email lists

If no one is reading your marketing emails, it doesn't matter how creative or passionate those messages are.

Top 100: 24. American Girl

The American Girl brand rode its line of period dolls and accessories to a record increase in sales last year. The company earned $463.1 million in sales, a …

How retailers can market their way out of tough times

In today's economic climate, cutting back on marketing is flirting with business suicide.

Top 100: 25. Online coupons

The number of people turning to the Web for coupons soared to 36 million last year, an increase from 10 million people in 2005. In early 2008, AOL launched…

Macy's testing self-serve beauty concept

The concept showcases aisle displays of smaller brands, many of which are entering Macy's for the first time.

Top 100: 26. Retail health clinics

Though many people still prefer to go to their family physician when they become ill, retail health clinics continue to grow in number, offering an affordable…

Managing brand bashing on social media

For retailers, the best defense against online negativity may be your best customers.

Redbox has banner year, plans for the future

by Matt Cunningham — Editor, NetWorld Alliance

Coinstar reaping more than just financial fruit from its DVD-rental kiosk investment.

Walmart and the dawn of retail digital signage

by Christopher Hall — writer, self

A former Walmart executive gives the history of the chain's digital signage network, and looks into the future.

Top 100: 27. Shopper measurement

Rautakesko Ltd., the fifth-biggest do-it-yourself retailer in Europe, uses a Wi-Fi-based real-time location solution for retail store customer behavior…

Growth in digital out-of-home 'overwhelmingly retail'

by Christopher Hall — writer, self

DOOH aggregator and strategy firm ADCENTRICITY on Monday released its inaugural quarterly Digital Out-of-Home Market Review — what it calls "a compilation of…

Four lessons to learn from the success of Miracle Mile Shops

by James Bickers — Editor, Networld Alliance

The Vegas shopping destination has posted double-digit growth for four consecutive months. Here's how.

Converging the retail experience to connect with the changing shopper

Retailers must be more attuned than ever before to customers, tailoring the shopping experience accordingly.

Top 100: 28. Whole Foods Market

Whole Foods Market continued to help the green ovement in 2008 by halting the use of disposable, plastic grocery bags in all of its stores in the United…

Report: Moms win out over the economy

Good news for Mom. Jewelry gifts for Mom showed the most improvement as More than nine of 10 consumers (93 percent) plan to celebrate Mother's Day, with total…