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Features

48. Mobile coupons

More than four out of every five Americans have a cell phone. Couple that fact with the increased interest in couponing to save money, and the time is ripe for…

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GlobalShop: Walmart on the return of retail architecture

by James Bickers — Editor, Networld Alliance

Walmart's architectural manager explains how new store designs can combat the "not in my back yard" effect.

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Report: Catalogs increasingly drive online sales

More than ever, people shop the catalog but buy on the Web site.

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ShopTogether unites distant shoppers online

New tool lets two or more people browse an online store in tandem.

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49. Cafes and other amenities

Long a staple in bookstores such as Barnes & Noble, Borders and Books-A-Million, cafés offer a place for shoppers to linger over reading material. Now they…

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51. Personal shopping devices

Now that regional supermarket chain Stop & Shop has successfully tested a personal shopping device, we might soon usher in an era of expanded adoption of…

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50. eBay

The thrill of winning an auction can cause quite a spike in adrenaline for eBay junkies. Since it launched in 1995, eBay’s online auction site has consistently…

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The changing role of catalogs in multichannel

The ROI from catalog marketing is low relative to other online and offline media, according to a new report.

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GlobalShop: 'Consumerism has become activism'

by James Bickers — Editor, Networld Alliance

Envirosell's senior vice president shares research-based insights on the new American shopper.

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52. RFID in retail

Item-level tagging of products is one of retail’s many Holy Grails; it has certainly been the center of both hope and speculation for years now, and the desire…

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Turning retail into a game

by James Bickers — Editor, Networld Alliance

"Entertainment shopping" can be fun for shoppers and profitable for retailers, but it can also ignite controversy.

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Mobile Monday: Overstock.com

by James Bickers — Editor, Networld Alliance

A clever scratch-off feature isn't enough to salvage this thin offering.

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Ten retail IT predictions for 2010

At the heart of the coming year is a focus on the "new shopper."

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53. High-tech dressing rooms

Dressing rooms are critical to the customer experience, as purchasing decisions may be made or broken by a customer’s perception of herself in an outfit.

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Vigix rolling out vending kiosks

by Christopher Hall — writer, self

The company is confident the system it is calling the "first true vending kiosk" will be a showstopper.

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54. Multichannel integration

The average customer may not be able to articulate the concept, but he wants it to be the case anyway: All facets of a retailer should be seamlessly…

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The evolution of private labels at retail

Half of consumers now say they seek out private brands over traditional ones.

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55. Palin/Obama and women’s fashion

The history-making 2008 presidential election made waves in the fashion world, too. Vice presidential nominee Sarah Palin turned heads with her rimless Kazuo…

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56. Kroger

This regional supermarket chain is giving customers what they want — and what they can really use. According to The Washington Post, Americans redeem only …

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Changing consumer mindsets call for new approaches

New trends in technology and social media allow grocers to create a differentiated shopping experience.

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